A friend of mine was having trouble with her pc. It would not boot at all, it kept freezing on starting on a black screen.
She fetched it to me with her disks and I had a look. I could not get into safe mode or even the bios. So I decided that it would have to be a re-install from scratch.
The o/s is win xp home edition, I placed the cd in the drive and started the pc, all files were being copied as usual, I did a full ntfs format and began the installation. When it got to the ‘restarting the pc’ it restarted with the xp logo and the ‘blue bar’ working (you know what I mean) then instead of finishing the installation, a light blue screen appeared with the message ‘setup is restarting’ and went into a loop. This happens over and over again… I am very stuck
Any help please?