I am getting a message in the device manager section that saysWindowa cannot load the device drivers for the DVD, that it may be corrupt or missing. (Code 39) I tried updating the driver but it says the driver is up to date. When I put a DVD in the drive it starts up then stops and nothing is read. Any ideas.
Welcome to the Club Bill
With the PC off, try unplugging the Power cable and data cable from the drive and plug it back in. If that doesn’t help, another thing to try is to delete or uninstal the drive in the device manager then reboot the PC.