Panasonic Matshita BD-MLT UJ240AS doesn't work (not perform start of Disc-at-once)



Hi people:

I bought a Matshita BD-MLT UJ240AS a couple of weeks ago and still can not record anything.
I tried several brands of disc (Verbatim, TDK, Philips, even Ridata), but always is the same, no matter if I load a regular DVD-R or a Double Layer+R.
I have already installed new Nero version (version 10 HD) and doesn’t work either.
I could not even record with Imgburn!!!.
Same trouble with DVDfab and TMPGEnc.
I change the device for a new one, and it is the same.
Oddly, at the vendor, he plug the USB of both Matshitas (the one I returned and the new one he gave me) and both works with Nero 8 !!!. He only record data, as he hadn’t a Video-TS file to record at that time, but the machine worked fine. I have both disc to probe that.

I am a little confused about what could be happening here. Any help will be welcome.
I am copying the last log file. I have other ten or eleven log files, with the same info.
“Could not preform start of Disc-at-once”.
The log file states Nero Errors -1106 y -1119 as KEY_ILLEGAL_REQUEST and KEY_HARDWARE_REQUEST

Thank you.
PS: Yesterday night, the device did not even recognize 4 BD (2 Verbatims and 2 Ridata)







Windows Vista 6.0



Nero Version:

Internal Version: 10,2,12,100

Recorder: <MATSHITA BD-MLT UJ240AS> Version: 1.01 - HA 1 TA 1 -

Adapter driver: <USB 2.0> HA 1

Drive buffer : 2048kB

Bus Type : via Inquiry data

CD-ROM: <PIONEER DVD-RW DVRTD08L>Version: 2.50 - HA 1 TA 0 -

Adapter driver: <Serial ATA> HA 1

=== Scsi-Device-Map ===

=== CDRom-Device-Map ===




AutoRun : 1

Excluded drive IDs:

WriteBufferSize: 83886080 (0) Byte

BUFE : 0

Physical memory : 3837MB (3929516kB)

Free physical memory: 2353MB (2409616kB)

Memory in use : 38 %

Uncached PFiles: 0x0

Global Bus Type: default (0)

Check supported media : Disabled (0)


UDF/ISO compilation

21:36:12 #1 Text 0 File SCSIPTICommands.cpp, Line 464

LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL

21:36:13 #2 PHASE 112 File dlgbrnst.cpp, Line 1827

DVD-Video files reallocation started

21:36:14 #3 PHASE 114 File dlgbrnst.cpp, Line 1827

DVD-Video files reallocation completed (no file modified)

21:36:14 #4 Text 0 File Isodoc.cpp, Line 7008

UDF document burn settings

Determine maximum speed : FALSE

Simulate : FALSE

Write : TRUE

Finalize CD : TRUE

Multisession : FALSE

Burning mode : DAO

Mode : 1

UDF Mode : UDF/ISO bridge

UDF Options : automatic

UDF Revision : 1.02

UDF Partition Type : physical

ISO Level : 1 (Max. of 11 = 8 + 3 char)

Character set : ISO 9660

Joliet : FALSE

Allow pathdepth more than 8 directories : TRUE

Allow more than 255 characters in path : TRUE

Write ISO9660 ;1 file extensions : TRUE

21:36:15 #5 PHASE 111 File dlgbrnst.cpp, Line 1827

DVD-Video files sorted

21:36:15 #6 ISO9660GEN -11 File Geniso.cpp, Line 3336

First writeable address = 0 (0x00000000)

21:36:15 #7 Text 0 File UDFCreator.cpp, Line 1057

Start of DVD Video file sequence with 99 title sets.

VIDEO_TS.IFO size=(49:0): pad=0 -> start=0

VIDEO_TS.VOB size=(266301:0): pad=0 -> start=49

VIDEO_TS.BUP size=(49:0): pad=0 -> start=266350

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VTS_90_1.VOB size=(17216:0): pad=0 -> start=2877130

VTS_90_0.BUP size=(7:0): pad=0 -> start=2894346

VTS_91_0.IFO size=(7:0): pad=0 -> start=2894353

VTS_91_1.VOB size=(18608:0): pad=0 -> start=2894360

VTS_91_0.BUP size=(7:0): pad=0 -> start=2912968

VTS_92_0.IFO size=(7:0): pad=0 -> start=2912975

VTS_92_1.VOB size=(16515:0): pad=0 -> start=2912982

VTS_92_0.BUP size=(7:0): pad=0 -> start=2929497

VTS_93_0.IFO size=(7:0): pad=0 -> start=2929504

VTS_93_1.VOB size=(65197:0): pad=0 -> start=2929511

VTS_93_0.BUP size=(7:0): pad=0 -> start=2994708

VTS_94_0.IFO size=(7:0): pad=0 -> start=2994715

VTS_94_1.VOB size=(18566:0): pad=0 -> start=2994722

VTS_94_0.BUP size=(7:0): pad=0 -> start=3013288

VTS_95_0.IFO size=(7:0): pad=0 -> start=3013295

VTS_95_1.VOB size=(29400:0): pad=0 -> start=3013302

VTS_95_0.BUP size=(7:0): pad=0 -> start=3042702

VTS_96_0.IFO size=(7:0): pad=0 -> start=3042709

VTS_96_1.VOB size=(720:0): pad=0 -> start=3042716

VTS_96_0.BUP size=(7:0): pad=0 -> start=3043436

VTS_97_0.IFO size=(7:0): pad=0 -> start=3043443

VTS_97_1.VOB size=(18638:0): pad=0 -> start=3043450

VTS_97_0.BUP size=(7:0): pad=0 -> start=3062088

VTS_98_0.IFO size=(7:0): pad=0 -> start=3062095

VTS_98_1.VOB size=(50204:0): pad=0 -> start=3062102

VTS_98_0.BUP size=(7:0): pad=0 -> start=3112306

VTS_99_0.IFO size=(7:0): pad=0 -> start=3112313

VTS_99_1.VOB size=(58944:0): pad=0 -> start=3112320

VTS_99_0.BUP size=(7:0): pad=0 -> start=3171264

End of DVD Video file sequence.

21:36:15 #8 Text 0 File DVDPlusDualLayer.cpp, Line 1460

SetDriveCaps: Set LAST LBA of layer 1 to 1591759

21:36:15 #9 Text 0 File compose.cpp, Line 935

GenUDF2: 1 transfer items prepared.

21:36:15 #10 ISO9660GEN -11 File Geniso.cpp, Line 3336

First writeable address = 0 (0x00000000)

21:36:15 #11 Text 0 File Burncd.cpp, Line 3521

Turn on Disc-At-Once, using DVD media

21:36:15 #12 Text 0 File DlgWaitCD.cpp, Line 314

[E: BD-MLT UJ240AS ] Last possible write address on media: 4173823

Last address to be written: 3172143

21:36:15 #13 Text 0 File DlgWaitCD.cpp, Line 326

[E: BD-MLT UJ240AS ] Write in overburning mode: NO (enabled: CD)

21:36:15 #14 Text 0 File DlgWaitCD.cpp, Line 2917

Recorder: MATSHITA BD-MLT UJ240AS, Media type: DVD+R DL

Disc Manufacturer ID: <CMC MAG>, Media Type ID: <D03>, Product revision number: 64

Disc Application Code: 0, Extended Information Indicators: 3

21:36:15 #15 Text 0 File DlgWaitCD.cpp, Line 499

[E: BD-MLT UJ240AS ] >>> Protocol of DlgWaitCD activities: <<<


21:36:15 #16 Text 0 File ThreadedTransferInterface.cpp, Line 861

Setup items (after recorder preparation)


2 indices, index0 (150) not provided

original disc pos #0 + 3172144 (3172144) = #3172144/704:55.19

relocatable, disc pos for caching/writing not required/ required

-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 3172144 blocks [E: MATSHITA BD-MLT UJ240AS]

21:36:16 #17 Text 0 File ThreadedTransferInterface.cpp, Line 1077

Prepare [E: MATSHITA BD-MLT UJ240AS] for write in CUE-sheet-DAO

DAO infos:


MCN: “”

TOCType: 0x00; Session Closed, disc fixated

Tracks 1 to 1: Idx 0 Idx 1 Next Trk

1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 6496550912, ISRC “”

DAO layout:


_Start|Track|Idx|CtrlAdr|Size| NWA|RecDep

0 | lead-in | 0 | 0x41 | 0 | 0 | 0x00

0 | 1 | 0 | 0x41 | 0 | 0 | 0x00

0 | 1 | 1 | 0x41 | 3172144 | 0 | 0x00

3172144 | lead-out | 1 | 0x41 | 0 | 0 | 0x00

MediaType: DVD+R DL

21:36:16 #18 Text 0 File SCSIPTICommands.cpp, Line 251

SPTILockVolume - completed successfully for FSCTL_LOCK_VOLUME

21:36:16 #19 Text 0 File Burncd.cpp, Line 4234

Caching options: cache CDRom or Network-Yes, small files-No (<64KB)

21:36:16 #20 PHASE 24 File dlgbrnst.cpp, Line 1827

Caching of files started

21:43:12 #21 Text 0 File Burncd.cpp, Line 4356

Cache writing successful.

21:43:12 #22 PHASE 25 File dlgbrnst.cpp, Line 1827

Caching of files completed

21:43:12 #23 PHASE 36 File dlgbrnst.cpp, Line 1827

Burn process started at 2.4x (3.324 KB/s)

21:43:12 #24 Text 0 File ThreadedTransferInterface.cpp, Line 2850

Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

21:43:12 #25 SPTI -1066 File SCSIPassThrough.cpp, Line 224

CdRom1: SCSIStatus(x02) WinError(0) NeroError(-1066)

CDB Data: 0xAC 00 00 00 00 00 00 00 00 64 00 00


Sense Code: 0x24

Sense Qual: 0x00

Sense Area: 0x70 00 05 00 00 00 00 0A 00 00 00 00 24

Buffer x0c522ac0: Len x648

21:43:12 #26 Text 0 File DVDPlusDualLayer.cpp, Line 1941

GetDriveCaps: LAST LBA of layer 1 is 1591759

21:43:20 #27 SPTI -1119 File SCSIPassThrough.cpp, Line 224

CdRom1: SCSIStatus(x02) WinError(0) NeroError(-1119)

CDB Data: 0xBF 00 00 00 00 00 00 20 00 0C 00 00

Sense Key: 0x04 (KEY_HARDWARE_ERROR)

Sense Code: 0x09

Sense Qual: 0x90

Sense Area: 0x70 00 04 00 00 00 00 0A 00 00 7F 60 09 90

Buffer x05631140: Len xc

0x00 0A 00 00 00 00 00 00 00 18 49 D0

21:43:20 #28 Text 0 File DVDPlusDualLayer.cpp, Line 796

L0 Data Zone Capacity not set.

Max LBA L0 2086911 (1FD7FFh, 4075MB), next writable address 0 (0h, 0MB)

21:43:20 #29 Text 0 File DVDPlusDualLayer.cpp, Line 1460

SetDriveCaps: Set LAST LBA of layer 1 to 0

21:43:20 #30 CDR -1119 File ThreadedTransferInterface.cpp, Line 1860

Track following error


21:43:20 #31 TRANSFER -27 File ThreadedTransfer.cpp, Line 1222

Could not perform start of Disc-at-once

21:43:20 #32 Text 0 File DVDPlusDualLayer.cpp, Line 1460

SetDriveCaps: Set LAST LBA of layer 1 to 0

21:43:20 #33 Text 0 File ThreadedTransfer.cpp, Line 273

Pipe memory size 83836800

21:43:20 #34 PHASE 38 File dlgbrnst.cpp, Line 1827

Burn process failed at 2.4x (3.324 KB/s)

21:43:21 #35 Text 0 File SCSIPTICommands.cpp, Line 301

SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME

21:43:21 #36 Text 0 File Cdrdrv.cpp, Line 11882

DriveLocker: UnLockVolume completed

21:43:21 #37 Text 0 File SCSIPTICommands.cpp, Line 464

UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL


Hi and Welcome!

please tell us more about this drive.
Google tells me this is a slim drive as used in laptops. Is this correct?
Also you mention an USB connection. Am I correct to assume this is an external slim drive?
If so, what about the power supply of that unit?



Hi, Michael:

This is the same drive many have inside their laptops, but it is enclosed in an external case. It is sold this way (I read somewhere this is why the device is UJ240AS -the last words AS differs from internal units-), and power comes right from the same USB cable where data is transferred. It also have another cable for power supply, in case USB would be under 2.0
Thinking about that, I did not try using both cables, the one for power and the other for data transfer, but I don’t want to fry the device with giving it double power.
I have other 11 log files with the same failure, and I tried to use some Blu ray discs but it did not even recognize them (all 4 diff. discs, 2 Verbatim and 2 Ridata).
In other forum some said about it could be a conflit with some UDF drivers, but I do not know what this could be.
Any help or ideas will be appreciated.
Thank you


Hi,[QUOTE=whenloverageswild;2603460]Hi, Michael:

This is the same drive many have inside their laptops, but it is enclosed in an external case. It is sold this way (I read somewhere this is why the device is UJ240AS -the last words AS differs from internal units-), and power comes right from the same USB cable where data is transferred.[/quote]Operating an optical drive that way is totally out-of-spec. Don’t expect such a configuration to work properly.

It also have another cable for power supply, in case USB would be under 2.0
Only a cable or a real power supply unit? If this is not a PSU, then this is still out-of-spec.

In other forum some said about it could be a conflit with some UDF drivers, but I do not know what this could be.
Any help or ideas will be appreciated.

At first you have to make sure that you are using spec compliant hardware.



I am having an almost exact same issue! I bought an Asus G74SX gaming laptop (high end), and then replaced the DVD burner that came with it with the Panasonic (Matshita) UJ240 internal BluRay burner.

When I try ripping a BluRay using DVDFAB, right at the very end and simultaneously with the disk ejecting, I get the Blue Screen of Death and a corrupted rip file. When I try ripping a regular DVD using DVDFAB, same thing happens. When I try ripping a DVD using DVDShrink, same thing happens.

When (using ripped files done on another machine) I try to burn ripped files, I get BSOD not long after burning starts.

Now, he is interesting part… I put the SAME bluray burner in my wife’s new Gateway N57 i5 laptop and using the SAME movie and same software everything works as it should.

And yes, all drivers are up to date. I cannot find an answer anywhere. Please chime in.


Hi and Welcome!

this seems to be some software or driver related problem. You have proven that by swapping the drive.
Sometimes the BSOD is helpful to narrow down the problem.



I have same device ( Firmware is 1.10 ), I have tried to burn a dvd/bd on may o.s. with different burning application. My working solution is windows 7 with WMWare Workstation 8 + Virtual Windows XP SP3 + Ashampoo Burning Studio 11.0.3… it works well… I hope this solution works for also you.
Untill new firmware update is released, I will use this working configuration.


[QUOTE=iltermutlu;2619055]I have same device ( Firmware is 1.10 ), I have tried to burn a dvd/bd on may o.s. with different burning application. My working solution is windows 7 with WMWare Workstation 8 + Virtual Windows XP SP3 + Ashampoo Burning Studio 11.0.3… it works well… I hope this solution works for also you.
Untill new firmware update is released, I will use this working configuration.[/QUOTE]

There’s a NEC OEM 1.12 firmware update available for these drives ( Depending on the OEM source of your drive this firmware update might work OK or might refuse to flash your drive giving a ‘target not found’ message. Give it a try …


Thank you for your help but it did not work because it gives “target not found” error.
I think problem is that firmware is wrong because file name is “uj240as_v112.exe” but title of the firmware is “F/W Loader UJ240A_V1.12_01”. As you see too “S” is missing.


No, the firmware is not for your drive because your drive NEEDS a OEM firmware only supplied by your Laptop manufacturer.
You cannot bend this rule.


Now I get it why “S” is missing. It must be “S” of “Sony”. No hope that Sony will release any firmware update…


Nope too.

AS drives also come within Laptops from Asus, Acer, etc.

Have you asked Sony about an firmware update?


yeah but I think there is no newer firmware than 1.10, isnt it ?


Wait for the answer from sony!