Packard bell 3500 plug and store

hi ive just replaced my laptop which runs vista and my packard bell plug and store 3500 wont work on this lap top is there a solution please thanks

Welcome to the forum. :flower:

[QUOTE=parissummer1;2443670]hi ive just replaced my laptop which runs vista and my packard bell plug and store 3500 wont work on this lap top is there a solution please thanks[/QUOTE]

Did you get this resolved?

Did you try plugging the device into another computer to see if it worked eslewhere?

Here’s a tech support FAQ:

http://support.packardbell.com/gr/item/index.php?i=topic_02635&pi=platform_storeandplay3500

You might try upgrading the firmware:

http://support.packardbell.com/uk/item/index.php?i=7439200100&pi=platform_storeandplay3500

The firmware upgrade instructions:

http://support.packardbell.com/uk/item/index.php?i=instr_SPX500_fwupdate&pi=platform_storeandplay3500