Pacific Digital Installation help needed

I bought pacific digital dual format dvd drive on friday. I connected it to my computer (Dell 2400 Mhz, 512 MB, Win XP home SP1).

Its able to detect CDs & its able to play songs. but its not recognizing DVDs. Even its not detecting Blank DVD-R, DVD+R. Anyone had some problems?

Any help will be appriciated.

Thanks in advance.

A few simple, general things…
1- Make sure jumpers{master/slave} are correct.
2- Swap IDE cable to rule out bad cable.
3- Make sure DMA is enabled in device manager.
4- Swap from master to slave or vice versa.

Thanks for replying

Tried Everything. Dell is using Cable Select. Doesn’twork. it detects as CD-ROM but not as DVD_= RW. in Windows explorer it does says DVD-RW drive but doesn’t play anything or even I can’t list the contents of DVD drives. it just says please insert disk.

DMA is enables in device manager

i tried master & slave swapping

And Cable is good as it detects as CD-ROM

Anything else which I can do?