Optilex GX270 won't detect disk

vbimport

#1

I just received a Optiplex GX270 Everything was going fin, then all of a sudden the DVD/CD Icon disappeared for My Computer. I have restarted the system, you can hear a sound as if its recycling, and then nothing. tried to update,prompted me to insert installation disk ? THE DRIVES NOT WORKING!!!
What to do? Replace?:confused:

LG HL- DT-ST- RW/DVD GCC4480B


#2

Is the drive recognized by the BIOS during bootup? Is the drive recognized by Windows?

If it’s an IDE drive on XP, try deleting the drive and the IDE controllers from Device Manager, then reboot.