I have the same problem... about 2 weeks ago, I downloaded from windows a KB update, and after that, the DVD-RW drive can detect my DVD drive but could not see any contents of the CD or DVD that i insert. I tried to restore from last restore point before the update, and yet, the drive still won't read any media.
I suspect that the registry was also modified by the KB from windows, and I could not restore it back to once it was.
I could not load any driver that came with my notebook, as the drive could not read any media. I have a driver back up (using driver genius) that was backed-up from Dec 2008, and still my system could not read any media. I tried to un-install and re-install the device.. but no success.
I tried everything (deleting the drivers, registry, etc) and re-installing them, and still nothing.... I also suspect that the KB might have the XP sp # 3 conflict. at this time, i will try to remove the SP # 3, and return back to SP # 2 (if that is possible).. and post my results here..
or.. i will rip the cd driver from another computer and save it on a USB card...
if this will not work out.. I will reformat the drive, and get back to XP PRo SP#2...and do a fresh install
- NEO Empriva
- XP with SP # 3
- 2 GB Ram
- core 2 duo
- 160 GB HDD