I have a problem that I can’t fix. I have a 3 month old Gateway FX7026, and one day while trying to play Crysis it would not read the DVD. I thought the DVD RW Drive died on me, but I went into Computer and looked into the properties of the drive and it says that its value is a CD-ROM Drive. I am not an expert in any way, but I think that means my computer sees the drive as a CD-ROM. It will only play CDs and not DVDs, when I insert a DVD it says there is no disc in the drive. I have been looking for ways to fix it and I think I need to download some drivers, but it’s an OEM model and the Optiarc website says it wont work with those models. I also read something about DMA, but I can’t find any information on how to change it if you are using ITE.
Please help me, I have been messing with this for a month and I can’t find a way to fix it.