I am in need of major help. I just had my pc returned from my ex and all of a sudden my cd/dvd drive isnt being recognized. Its listed in Device Manager but the Device Status reads as follows:
Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)
I have updated the drivers and they are all fine. My ex who has worked as a Cheif Security Officer for an Internet company can't fix it and he tried for a week now. He claims the only solution is to format and I would really like to avoid that if at all possible.
If anyone has any suggestions I am more than happy to try them. Thanks in advance!!