Optiarc AD-7173A not recognized by Vista

Please help!
After installing Nero Ultra Edition - Optiarc DVD RW AD-7173A SCSI CdRom Device does not work … OS (Vista Home Premium) does not recognize device - says ‘windows cannot start hardware device because its configuration information in registry is incomplete or damaged (Code 19)’ - drivers are up to date! Whats up with that???

Welcome to the forum.

This sounds like a lower/upper filter problem.
Check out the following document from Microsoft on how to fix it.

Be aware, this involves editing the system registry.

:flower:Thanks Dee-27 … you’re a lifesaver … thanks a million!