Optiarc AD-7173A not recognized by Vista

vbimport

#1

Please help!
After installing Nero Ultra Edition 8.2.8.0 - Optiarc DVD RW AD-7173A SCSI CdRom Device does not work … OS (Vista Home Premium) does not recognize device - says ‘windows cannot start hardware device because its configuration information in registry is incomplete or damaged (Code 19)’ - drivers are up to date! Whats up with that???


#2

Welcome to the forum.

This sounds like a lower/upper filter problem.
Check out the following document from Microsoft on how to fix it.
http://support.microsoft.com/default.aspx?scid=kb;en-us;314060

Be aware, this involves editing the system registry.


#3

:flower:Thanks Dee-27 … you’re a lifesaver … thanks a million!