Optiarc AD-5170A Read Problems - Dirty Lens or Software Issue?

Hi,

I’ve checked the forums for info but I couldn’t find anything to help fix my problem so I thought I’d call in some help.

While I’ve had a few burning issues with my Optiarc (probably related to the cheap media I insist on using!) the drive has never had a problem reading discs. However I recently installed a PCI Wireless LAN card that caused some kind of hardware conflict. To cut a long story short I had to rebuild the whole PC starting with reseating all the components, etc. During this process the PC was lugged back and forth between rooms (to connect to the ISP switch) and was on it’s side while reading discs, etc.

I don’t know if the heaving around has caused the problem but now, when I insert a disc (CD or DVD, usually a burned data/movie disc), I sometimes can’t see the files with Explorer. The drive whirrs a bit and then changes name to “CD Drive” in Explorer. I can’t access the disc from DOS either. This doesn’t happen with many discs and with some they are intermittently picked up, suggesting a dirty lens? The strange thing is that if it’s a film, for example, I can still play it using PowerDVD and it gets picked up in Nero Infotool. This suggested a software issue to me, perhaps a Windows config issue?

I have tried blowing compressed air into the drive and using a lens cleaner on it (it made some dubious noises and didn’t play the CD audio although I could see the files!). On the software side I have reinstalled (and checked) the ASPI layer, flashed the firmware (Liggy and Dee’s) and even removed a dodgy driver (GearasprWDM.sys), all to no avail…

…help!

Windows XP SP2
AMD Athlon Processor 1.10 GHz
512 MB SDRAM
…anything else I should post?

Here’s an example, I have only managed to read this disc once but it always shows up in InfoTool:

Nero InfoTool 2.27

Drive Information
------------------
Drive                      : Optiarc  DVD RW AD-5170A 
Type                       : DVD±R/RW DL Recorder
Firmware Version           : 1.11
Buffer Size                : 2 MB
Date                       : ?
Serial Number              : 68O4B72L111
Vendor Specific            :   Jul19,2006         
Drive Letter               : F:\
Location                   : 1:0
Mechanism                  : Tray
Read Speed                 : 48 , 40 , 32 , 24 , 20 , 16 , 10 , 8 , 4  X
Write Speed                : 48 , 40 , 32 , 24 , 16 , 8  X

Read CD Text               : Yes
Return C2 Pointers         : Yes
Read CD-R                  : Yes
Read CD-RW                 : Yes
Read DVD-ROM               : Yes
Read DVD-RAM               : No
Read DVD-R                 : Yes
Read DVD-RW                : Yes
Read DVD+R                 : Yes
Read DVD+RW                : Yes
Read DVD+R DL              : Yes
Read Digital Audio         : Yes
Read CD+G                  : Yes
Read VideoCD               : Yes

Write CD-R                 : Yes
Write CD-RW                : Yes
Write DVD-R                : Yes
Write DVD-RW               : Yes
Write DVD+R                : Yes
Write DVD+RW               : Yes
Write DVD+R DL             : Yes
Write DVD-RAM              : No
Buffer Underrun Protection                                                                                                                                                                                                                                                                : Yes
Mount Rainier              : No
Modes                      : Packet, TAO, DAO, SAO, RAW SAO, RAW DAO, RAW SAO 16, RAW SAO 96, RAW DAO 16, RAW DAO 96

Region Protection Control  : RPC II
Region                     : 2
Changes User               : 4
Changes Vendor             : 4

Disc Information (F:\)
-------------------
Type                   : DVD-R
Capacity               : 00:00.01  (0 MB)
Tracks                 : 1
Sessions               : 1

File System            : ISO9660, UDF
Title                  : STANDING_SHADOWS_MOTOWN
Date                   : 21 February 2007
Publisher              : n/a
Application            : IMGBURN V2.1.0.0 - THE ULTIMATE IMAGE BURNER!


Interface Information
---------------------
Adapter 1
---------
Description           : Primary IDE Channel

Driver
Description           : system32\DRIVERS\atapi.sys
Company               : Microsoft Corporation
Version               : 5.1.2600.2714 (xpsp.050705-1524)
Description           : IDE/ATAPI Port Driver

Attached Devices
Description           : Master: Maxtor 33073H4
Type                  : Disk Drive
DMA                   : On

Adapter 2
---------
Description           : Secondary IDE Channel

Driver
Description           : system32\DRIVERS\atapi.sys
Company               : Microsoft Corporation
Version               : 5.1.2600.2714 (xpsp.050705-1524)
Description           : IDE/ATAPI Port Driver

Attached Devices
Description           : Master: Optiarc DVD RW AD-5170A
Type                  : CD-Rom Drive
DMA                   : On
Autorun               : On

Adapter 3
---------
Description           : VIA OHCI Compliant IEEE 1394 Host Controller

Driver
Description           : system32\DRIVERS\ohci1394.sys
Company               : Microsoft Corporation
Version               : 5.1.2600.2738 (xpsp.050812-1541)
Description           : 1394 OpenHCI Port Driver

Attached Devices
Description           : Apple Computer_ Inc. iPod IEEE 1394 SBP2 Device
Type                  : Disk Drive


Software Information
--------------------
Operating System     : Windows XP Professional (5.01.2600 Service Pack 2)
DirectX              : DirectX 9.0c

Description          : Nero Burning ROM
Version              : 6, 6, 0, 1
Company              : Ahead Software AG
Version Check        : Ok

Description          : Nero StartSmart
Version              : 2, 0, 0, 2
Company              : Ahead Software AG

Description          : Cover Designer
Version              : 2, 3, 0, 15
Company              : Ahead Software AG

Description          : Nero BackItUp Application
Version              : 1, 2, 0, 27
Company              : Ahead Software AG

Description          : PowerDVD
Version              : 7.00.2602
Company              : CyberLink Corp.

Description          : AnyDVD Application
Version              : 6.1.4.3
Company              : SlySoft, Inc.


Hardware Information
--------------------
CPU                  :  AMD Athlon 1100 MHz
Bus Speed            :  100 MHz
Motherboard          :    VT8366-8233
System               :     
BIOS                 :  Award 6.00 PG
Memory               :  1280 MB (60ns)
Sound                : Realtek AC97 Audio
Video                : NVIDIA GeForce FX 5200

Driver Information
------------------
Driver             : Abiosdsk
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : abp480n5
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : ACPI
Description        : ACPI Driver for NT
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : ACPIEC
Description        : ACPI Embedded Controller Driver
Version            : 5.1.2600.0 (xpclient.010817-1148)
Company            : Microsoft Corporation

Driver             : adpu160m
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : aec
Description        : Microsoft Acoustic Echo Canceller
Version            : 5.1.2601.2180
Company            : Microsoft Corporation

Driver             : Aha154x
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : aic78u2
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : aic78xx
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : ALCXWDM
Description        : Realtek AC'97 Audio Driver (WDM)
Version            : 5.10.00.6240 built by: WinDDK
Company            : Realtek Semiconductor Corp.

Driver             : AliIde
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : amsint
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : AnyDVD
Description        : AnyDVD Filter Driver
Version            : 6.1.4.3
Company            : SlySoft, Inc.

Driver             : AR5211
Description        : Driver for Atheros AR5001 Wireless Network Adapter
Version            : 4.1.2.133
Company            : Atheros Communications, Inc.

Driver             : Arp1394
Description        : IP/1394 Arp Client
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : asc
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : asc3350p
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : asc3550
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : Aspi32
Description        : ASPI for WIN32 Kernel Driver
Version            : 4.60 (1021)
Company            : Adaptec

Driver             : AsyncMac
Description        : MS Remote Access serial network driver
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : atapi
Description        : IDE/ATAPI Port Driver
Version            : 5.1.2600.2714 (xpsp.050705-1524)
Company            : Microsoft Corporation

Driver             : Atdisk
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : Atmarpc
Description        : IP/ATM Arp Client
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : audstub
Description        : AudStub Driver
Version            : 5.1.2600.0 (XPClient.010817-1148)
Company            : Microsoft Corporation

Driver             : Avg7Core
Description        : AVG Scanning Engine
Version            : 7.5.0.467
Company            : GRISOFT, s.r.o.

Driver             : Avg7RsW
Description        : AVG Resident Shield Unload Helper
Version            : 7,0,0,340
Company            : GRISOFT, s.r.o.

Driver             : Avg7RsXP
Description        : AVG Resident Anti-Virus Shield
Version            : 7.5.0.442
Company            : GRISOFT, s.r.o.

Driver             : AvgClean
Description        : AVG7 Clean Driver
Version            : 1.0.0.14
Company            : GRISOFT, s.r.o.

Driver             : AvgTdi
Description        : AVG Network connection watcher
Version            : 7,0,0,346
Company            : GRISOFT, s.r.o.

Driver             : cbidf2k
Description        : CardBus/PCMCIA IDE Miniport Driver
Version            : 5.1.2600.0 (XPClient.010817-1148)
Company            : Microsoft Corporation

Driver             : cd20xrnt
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : Cdaudio
Description        : CD-ROM Audio Filter Driver
Version            : 5.1.2600.0 (XPClient.010817-1148)
Company            : Microsoft Corporation

Driver             : Cdfs
Description        : CD-ROM File System Driver
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : Cdrom
Description        : SCSI CD-ROM Driver
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : Changer
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : CmdIde
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : Cpqarray
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : dac960nt
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : Disk
Description        : PnP Disk Driver
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : dmboot
Description        : NT Disk Manager Startup Driver
Version            : 2600.2180.503.0
Company            : Microsoft Corp., Veritas Software

Driver             : dmio
Description        : NT Disk Manager I/O Driver
Version            : 2600.2180.503.0
Company            : Microsoft Corp., Veritas Software

Driver             : dmload
Description        : NT Disk Manager Startup Driver
Version            : 2600.0.503.0
Company            : Microsoft Corp., Veritas Software.

Driver             : DMusic
Description        : Microsoft Kernel DLS Synthesizer
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : dpti2o
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : drmkaud
Description        : Microsoft Kernel DRM Audio Descrambler Filter
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : ElbyCDIO
Description        : ElbyCD Windows NT/2000/XP I/O driver
Version            : 6, 0, 0, 2
Company            : Elaborate Bytes AG

Driver             : Fastfat
Description        : Fast FAT File System Driver
Version            : 5.1.2600.2691 (xpsp.050603-1532)
Company            : Microsoft Corporation

Driver             : Fdc
Description        : Floppy Disk Controller Driver
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : Flpydisk
Description        : Floppy Driver
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : FltMgr
Description        : Microsoft Filesystem Filter Manager
Version            : 5.1.2600.2978 (xpsp_sp2_gdr.060821-0039)
Company            : Microsoft Corporation

Driver             : Ftdisk
Description        : FT Disk Driver
Version            : 5.1.2600.0 (XPClient.010817-1148)
Company            : Microsoft Corporation

Driver             : gameenum
Description        : Game Port Enumerator
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : Gpc
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : HidUsb
Description        : USB Miniport Driver for Input Devices
Version            : 5.1.2600.0 (XPClient.010817-1148)
Company            : Microsoft Corporation

Driver             : hpn
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : HTTP
Description        : HTTP Protocol Stack
Version            : 5.1.2600.2869 (xpsp.060316-1523)
Company            : Microsoft Corporation

Driver             : i2omgmt
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : i2omp
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : i8042prt
Description        : i8042 Port Driver
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : Imapi
Description        : IMAPI Kernel Driver
Version            : 5.1.2600.2505 (xpsp.040806-1825)
Company            : Microsoft Corporation

Driver             : ini910u
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : IntelIde
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : Ip6Fw
Description        : IPv6 Windows Firewall Driver
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : IpFilterDriver
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : IpInIp
Description        : IP in IP Encapsulation Driver
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : IpNat
Description        : IP Network Address Translator
Version            : 5.1.2600.2781 (xpsp.051020-1729)
Company            : Microsoft Corporation

Driver             : IPSec
Description        : IPSec Driver
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : IRENUM
Description        : Infra-Red Bus Enumerator
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : isapnp
Description        : PNP ISA Bus Driver
Version            : 5.1.2600.0 (xpclient.010817-1148)
Company            : Microsoft Corporation

Driver             : kmixer
Description        : Kernel Mode Audio Mixer
Version            : 5.1.2600.2929 (xpsp_sp2_gdr.060613-2359)
Company            : Microsoft Corporation

Driver             : lbrtfdc
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : Modem
Description        : Modem Device Driver
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : mouhid
Description        : HID Mouse Filter Driver
Version            : 5.1.2600.0 (XPClient.010817-1148)
Company            : Microsoft Corporation

Driver             : mraid35x
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : MRxDAV
Description        : Windows NT WebDav Minirdr
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : MSKSSRV
Description        : MS KS Server
Version            : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : MSPCLOCK
Description        : MS Proxy Clock
Version            : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : MSPQM
Description        : MS Proxy Quality Manager
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : mssmbios
Description        : System Management BIOS Driver
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : ndiscm
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : NdisTapi
Description        : NDIS 3.0 connection wrapper driver
Version            : 5.1.2600.0 (xpclient.010817-1148)
Company            : Microsoft Corporation

Driver             : Ndisuio
Description        : NDIS User mode I/O Driver
Version            : 5.1.2600.2703 (xpsp.050620-1711)
Company            : Microsoft Corporation

Driver             : NdisWan
Description        : MS PPP Framing Driver (Strong Encryption)
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : NIC1394
Description        : IEEE1394 Ndis Miniport and Call Manager
Version            : 5.1.2600.2578 (xpsp.041130-1728)
Company            : Microsoft Corporation

Driver             : Npfs
Description        : NPFS Driver
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : Ntfs
Description        : NT File System Driver
Version            : 5.1.2600.3081 (xpsp_sp2_qfe.070209-0034)
Company            : Microsoft Corporation

Driver             : nv
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : NwlnkFlt
Description        : NWLINK2 Traffic Filter Driver
Version            : 5.1.2600.0 (xpclient.010817-1148)
Company            : Microsoft Corporation

Driver             : NwlnkFwd
Description        : NWLINK2 Forwarder Driver
Version            : 5.1.2600.0 (xpclient.010817-1148)
Company            : Microsoft Corporation

Driver             : ohci1394
Description        : 1394 OpenHCI Port Driver
Version            : 5.1.2600.2738 (xpsp.050812-1541)
Company            : Microsoft Corporation

Driver             : Parport
Description        : Parallel Port Driver
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : PartMgr
Description        : Partition Manager
Version            : 5.1.2600.0 (XPClient.010817-1148)
Company            : Microsoft Corporation

Driver             : ParVdm
Description        : VDM Parallel Driver
Version            : 5.1.2600.0 (XPClient.010817-1148)
Company            : Microsoft Corporation

Driver             : PCI
Description        : NT Plug and Play PCI Enumerator
Version            : 5.1.2600.2585 (xpsp.041130-1728)
Company            : Microsoft Corporation

Driver             : PCIDump
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : PCIIde
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : Pcmcia
Description        : PCMCIA Bus Driver
Version            : 5.1.2600.2672 (xpsp.050506-1520)
Company            : Microsoft Corporation

Driver             : PDCOMP
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : PDFRAME
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : PDRELI
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : PDRFRAME
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : perc2
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : perc2hib
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : PptpMiniport
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : Processor
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : PSched
Description        : MS QoS Packet Scheduler
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : Ptilink
Description        : Parallel Technologies DirectParallel IO Library
Version            : 1.10 (XPClient.010817-1148)
Company            : Parallel Technologies, Inc.

Driver             : ql1080
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : Ql10wnt
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : ql12160
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : ql1240
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : ql1280
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : Rasl2tp
Description        : RAS L2TP mini-port/call-manager driver
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : RasPppoe
Description        : RAS PPPoE mini-port/call-manager driver
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : Raspti
Description        : PTI DirectParallel(R) mini-port/call-manager driver
Version            : 5.1.2600.0 (xpclient.010817-1148)
Company            : Microsoft Corporation

Driver             : Rdbss
Description        : Redirected Drive Buffering SubSystem Driver
Version            : 5.1.2600.2902 (xpsp.060505-0047)
Company            : Microsoft Corporation

Driver             : RDPCDD
Description        : RDP Miniport
Version            : 5.1.2600.0 (xpclient.010817-1148)
Company            : Microsoft Corporation

Driver             : rdpdr
Description        : Microsoft RDP Device redirector
Version            : 5.1.2600.2689 (xpsp.050601-1520)
Company            : Microsoft Corporation

Driver             : RDPWD
Description        : RDP Terminal Stack Driver (US/Canada Only, Not for Export)
Version            : 5.1.2600.2695 (xpsp.050609-1521)
Company            : Microsoft Corporation

Driver             : redbook
Description        : Redbook Audio Filter Driver
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : sbp2port
Description        : SBP-2 Protocol Driver
Version            : 5.1.2600.2688 (xpsp.050531-1521)
Company            : Microsoft Corporation

Driver             : Secdrv
Description        : Macrovision SECURITY Driver
Version            : 4.00.060
Company            : Macrovision Corporation, Macrovision Europe Limited, and Macrovision Japan and Asia K.K.

Driver             : serenum
Description        : Serial Port Enumerator
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : Serial
Description        : Serial Device Driver
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : Sfloppy
Description        : SCSI Floppy Driver
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : Simbad
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : Sparrow
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : splitter
Description        : Microsoft Kernel Audio Splitter
Version            : 5.1.2600.2929 (xpsp_sp2_gdr.060613-2359)
Company            : Microsoft Corporation

Driver             : sr
Description        : System Restore Filesystem Filter Driver
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : Srv
Description        : Server driver
Version            : 5.1.2600.2974 (xpsp.060814-0204)
Company            : Microsoft Corporation

Driver             : swenum
Description        : Plug and Play Software Device Enumerator
Version            : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : swmidi
Description        : Microsoft GS Wavetable Synthesizer
Version            : 5.1.2600.0 (XPClient.010817-1148)
Company            : Microsoft Corporation

Driver             : symc810
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : symc8xx
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : sym_hi
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : sym_u3
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : sysaudio
Description        : System Audio WDM Filter
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : Tcpip
Description        : TCP/IP Protocol Driver
Version            : 5.1.2600.2892 (xpsp.060420-0256)
Company            : Microsoft Corporation

Driver             : TDPIPE
Description        : Named Pipe Transport Driver
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : TDTCP
Description        : TCP Transport Driver
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : TermDD
Description        : Terminal Server Driver
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : TosIde
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : Udfs
Description        : UDF File System Driver
Version            : 5.1.2600.2674 (xpsp.050510-1530)
Company            : Microsoft Corporation

Driver             : ultra
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : Update
Description        : Update Driver
Version            : 5.1.2600.2508 (xpsp.040806-1825)
Company            : Microsoft Corporation

Driver             : usbehci
Description        : EHCI eUSB Miniport Driver
Version            : 5.1.2600.2783 (xpsp.051025-1513)
Company            : Microsoft Corporation

Driver             : usbhub
Description        : Default Hub Driver for USB
Version            : 5.1.2600.2515 (xpsp.040806-1825)
Company            : Microsoft Corporation

Driver             : usbohci
Description        : OHCI USB Miniport Driver
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : usbscan
Description        : USB Scanner Driver
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : usbuhci
Description        : UHCI USB Miniport Driver
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : VgaSave
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : viaagp
Description        : VIA NT AGP Filter
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : ViaIde
Description        : Generic PCI IDE Bus Driver
Version            : 1.00.01.01
Company            : Microsoft Corporation

Driver             : VolSnap
Description        : Volume Shadow Copy Driver
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : Wanarp
Description        : MS Remote Access and Routing ARP Driver
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company            : Microsoft Corporation

Driver             : WDICA
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : wdmaud
Description        : MMSYSTEM Wave/Midi API mapper
Version            : 5.1.2600.2929 (xpsp_sp2_gdr.060613-2359)
Company            : Microsoft Corporation

Driver             : {95808DC4-FA4A-4c74-92FE-5B863F82066B}
Description        : n/a
Version            : n/a
Company            : n/a

Driver             : msvcrt.dll
Version            : 7.0.2600.2180 (xpsp_sp2_rtm.040803-2158)

Driver             : msvcirt.dll
Version            : 7.0.2600.2534 (xpsp.040919-1030)

Driver             : mfc42.dll
Version            : 6.02.4131.0

Driver             : msvcp60.dll
Version            : 6.02.3104.0

Driver             : ole32.dll
Version            : 5.1.2600.2829 (xpsp.060116-1550)

Driver             : olepro32.dll
Version            : 5.1.2600.2180

Driver             : oledlg.dll
Version            : 1.0 (xpsp_sp2_gdr.061016-0148)

Driver             : advapi32.dll
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)

Driver             : comctl32.dll
Version            : 5.82 (xpsp.060825-0040)

Driver             : setupapi.dll
Version            : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)

Lower Filters
-------------
Driver             : AnyDVD
Description        : AnyDVD Filter Driver
Version            : 6.1.4.3
Company            : SlySoft, Inc.

Upper Filters
-------------
Driver
Description        : n/a
Version            : n/a
Company            : n/a

Video Codecs
------------
Cinepak Codec by Radius                      : 1.10.0.11
Intel 4|2|0 Video V2.50                      : 5.1.2600.2180
Intel Indeo(R) Video R3.2
Intel Indeo(R) Video R3.2
Intel Indeo® Video 4.5                       : 4.51.16.03
Intel IYUV codec                             : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Microsoft RLE                                : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Microsoft Video 1                            : 5.1.2600.0 (xpclient.010817-1148)
Microsoft YUV                                : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158)
Microsoft YUV                                : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158)
Toshiba YUV Codec                            : 5.1.2600.0 (XPClient.010817-1148)
Microsoft YUV                                : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158)
Microsoft H.263 Video Codec                  : 5.1.2600.2180
Microsoft H.261 Video Codec                  : 5.1.2600.2180
Indeo® video 5.10                            : R.5.10.15.2.55

Audio Codecs
------------
Microsoft IMA ADPCM CODEC                    : 4.00.0.0
Microsoft ADPCM CODEC                        : 4.00.0.0
Microsoft CCITT G.711 A-Law and u-Law CODEC  : 4.00.0.0
Microsoft GSM 6.10 Audio CODEC               : 4.00.0.0
DSP Group TrueSpeech(TM) Software CODEC      : 1.00.0.0
Microsoft G.723.1 CODEC                      : 1.02.0.1
Windows Media Audio                          : 4.02.0.0
Sipro Lab Telecom ACELP.net audio codec      : 3.02.0.0
Indeo® audio software                        : 2.05.0.53
Fraunhofer IIS MPEG Layer-3 Codec (advanced)                                                                                                                                                                                                                                                                : 1.09.1.49
Microsoft PCM Converter                      : 5.00.0.0


ASPI Information
----------------
System ASPI      :  ASPI is installed and working properly

WNASPI32.DLL     :  4.60 (1021) 45056 bytes September 10, 1999
ASPI32.SYS       :  4.60 (1021) 25244 bytes September 10, 1999
WINASPI.DLL      :  4.60 (1021) 5600 bytes September 10, 1999
WOWPOST.EXE      :  4.60 (1021) 4672 bytes September 10, 1999

Nero ASPI        :  ASPI is installed and working properly

WNASPI32.DLL     :  2.0.1.68 160016 bytes July 28, 2004

Installed OS Patches
--------------------
(Q810090) USB Update                                                                                                                                :  Yes
(Q329112) Multi-Border DVD with More Than 4 GB of Data Not Readable Past First Border                                                               :  Yes
(Q812415) Problems with Multiple ATA devices                                                                                                        :  No
(Q322359) Intelide.sys Is Not Used on Computers with ICH4 or ICH5                                                                                   :  No
(Q320174) IMAPI Update - CDs recorded have missing files or errors                                                                                  :  Yes
(Q311542) Devices May not power up properly when resuming from standby                                                                              :  Yes
(Q327086) Data Added to Removable Media During Hibernation May Be Lost When You Resume Windows XP                                                   :  Yes
(Q308374) Ricoh 1394 Controller May Not Work with Windows XP                                                                                        :  Yes
(Q314634) Windows XP Does Not Detect Your New USB Device                                                                                            :  Yes
(Q822603) USB 1.1 and USB 2.0 update                                                                                                                :  No
(Q323507) Your IEEE 1394 or USB CD-ROM or DVD-ROM Drive May Not Be Recognized in Windows XP                                                         :  No
(Q815834) 'Code 28' Error Message and a Yellow Exclamation Mark Next to a USB Device in Device Manager After Your Computer Resumes from Hibernation                                                                                                                                                                                                                                                                :  No
(Q316575) Problems When You Swap a CD-ROM During Hibernation in Windows XP                                                                          :  No
(Q811789) Surprise Removal of 1394 Device Can Cause Bluescreen Error                                                                                :  Yes
(Q323322) Cannot Use Sony VAIO PCG-C1MRX Internal Camera with Windows Messenger After You Apply Q316397                                             :  No
(Q811789) Surprise Removal of 1394 Device Can Cause Bluescreen Error                                                                                :  Yes

Never mind then!

In case anyone has found this thread and is experiencing the same problems, the unit turned out to be kaput. I checked it on my mate’s machine and it showed the same problems, nothing we did seemed to fix it - I wasn’t interested in getting into adjusting the alignment/intensity of the lens for the sake of £20. So new burner it is!

Have you tried to access the media in SAFE MODE?

Thanks for the post. No, but I did try in selective start up mode with all but Windows services switched off. The fact that my mate’s machine had the same problems with it suggested to me a hardware fault. I took it back to the shop as it was only 6 months old and explained everything - they verified the behaviour on their own machine and exchanged it for another AD-5170A. They only had one left and it was silver - yeuch! (They didn’t seem too bothered about me flashing the firmware strangely).

If only they hadn’t had any left I could have been upgraded AND got a white unit - the silver looks hideous against the white of the case though, to be honest, I’m just grateful they exchanged it.

Just a wee Q while you’re here - during uninstall of the GEARaspiWDM I removed some values for the “Upper Filter” in the registry - are there any potential issues that could result from this and should I replace them with other values?

Nope, no need.
They can just get removed, then just restart and all necessary filters will be re-installed and as a bonus, mostly that will fix filter/driver issues too.