I called thier tech support this morning asking and that was a giant waste of time (plus a 30 minute hold time). He basically told me that they make all their drives and use chipsets from several diffrent manufactures. he said this was true of thier burners even after I explained to him about mine being an nec 3500 and he didn't seem to understand what I was saying. I wonder if I would have a beter chance by email? Anybody know what these are?
Fyi it took some hunting around but I found the box for my old one (bought a couple of years ago). I have had three dvd-roms (or maybe it was two since I cannot find the third and I never throw stuff like that away). I matched up the serial number on the box to figure out which drive was the mad dog. It is an ultima electroonics dhm-g48. They have probably changed to diffrent drives though (like I said, it was a couple of years ago that I bought this one). This drive was also known as an artec.