I am a novice user who is experiencing problems with freezing and pixelation when copying some dvds. I have searched forums here and determined a couple of solutions that I think I should start with. One is getting better media which is easy and even i can do. The other involves checking to see if i have the correct/updated firmware for my dvd burner. I have a compaq presario CN500 notebood with a HL-DT-ST DVDRAM GMA-4082N optical drive. I am using dvd cloaner iv to burn. Most of what i back up are of good quality but sometimes, i have problems with pixelation and freezing/skipping. I want to update and/or make sure i have the correct firmware for the drive, but i don’t have a clue how to do this or how to flash the firmware if required. Can anybody help a technologically challenged newbie?
Your help would be greatly appreciated.