I am looking for some major help here. I recently purchased a Optiarc dvd -rw 7200A-ob 20x Pata internal drive.
I installed it and it works fine for burning CDs, however it doesn't do anything when it concerns DVDs.
going into device manager, it is recognized as a optiarc DVD-RW, however in the my computer section is only shows as a CD-RW. when I place a DVD disc in it, it just reads DVD-Ram.
I have reseated the drive 3 times and reconnected all the wiring to ensure I didnt have a loose connection and have uninstalled the drive 5 times to no avail.
I thought maybe it needed update drivers or firmware and have been unable to find any on the Sony site or using Driver detective it tells me my drivers are up to date.
I have a dell 4700 dimension which is 4 years old.
I am at my wits end. I've not been able to find out why it will recognize my driver correctly in device manager and not in my computer.
Please can someone help me here. I've checked the other FAQs and have not found anyone else having similar problems.