Hi! I went out and got five movies and went to back them up, since I always store the originals away. I am running WinXP SP2 and have the latest DVDFab HD Decrypter 126.96.36.199. I use DVDShrink for making an ISO to burn to disc after it is processed with DVDFab, that’s why I haven’t yet gotten DVDFab Platinum. I don’t know how good it is at compressing and retaining video quality, compared to DVDShrink (which is excellent at that) and so, I just pull the files off the DVD to my hard drive and use DVDShrink from there. I have a DVD-ROM (Lite-On, I think) reader and a NEC DVD Burner. I will have to test the compression in DVDFab eventually though, to see how it is. But anyway…
What happens is, it will read three of the movies and I can process them fine, but with “Surf’s Up” and “Reign Over Me”, it won’t even see that there’s a disc in the drive! I cleaned the discs. I exchanged them both at the store for another copy (they were nice surprisingly nice about it). Same problem! I thought maybe hardware, but it is always the same two movies that it won’t read. The others read fine. DVDFab does not even try to process these two and doesn’t even show that it sees them at all in the little box at the top and if I try DVDShrink by itself, just to see if it will see the disc, it says, “No Disc”.
But still investigating the hardware issue, I did try a different IDE cable and uncabled the ROM drive and tried to read them with just the burner hooked up. Same problem with the same two discs. And they appear to be fine, looking at them, but as I said, I did clean them both and did so twice.
Now it gets weirder. I placed the disc in my laptop, with an older version of DVDFab and it read it fine! So again I was thinking maybe it was hardware in the PC, but that doesn’t make any sense either, since it reads the other discs just fine and I changed the cable and tried reading the discs with the other drive (the burner)!