Noob problems with burning DL DVDs

vbimport

#1

Hi all,

Yesterday and today I have used a box of Imation DVD+R DL disks to find out how to copy DVDs on my new burner (Shuttle CR40, a re-badged BenQ 1620).

The drive makes perfect copies of audio CDs and it will also make good copies on 4.7 GB DVD-R disks, using DVDShrink 3.2.

What I cannot do, however, is making full copies on DL disks - I have been using the last version of Nero for that. Nero will signal that a write error occurred (at different times, as far as I can see). If the disk is kept in the burner, the program will continue burning but will end with an “cannot-end-disc-at-once” error. The burner then will be locked and I have to reboot the computer in order to get the disk out :frowning:

An error log from one of the failed attempts:

Windows XP 5.1
IA32
WinAspi: -
ahead WinASPI: File ‘C:\Program Files\Ahead
ero\Wnaspi32.dll’: Ver=2.0.1.74, size=164112 bytes, created 26-10-2004 18:35:34
Nero Version: 6.6.0.16
Internal Version: 6, 6, 0, 16b
(Nero Express)
Recorder: <ATAPI DVD DD 2X16X4X16> Version: G7V9 - HA 1 TA 2 - 6.6.0.16
Adapter driver: <nvatabus> HA 1
Drive buffer : 2048kB
Bus Type : default (0) -> ATAPI, detected: ?
CD-ROM: <MITSUMI DM-2000TE >Version: 5.DV - HA 1 TA 0 - 6.6.0.16
Adapter driver: <nvatabus> HA 1

=== Scsi-Device-Map ===
DiskPeripheral : NVIDIA STRIPE 298.10G nvraid Port 0 ID 1 DMA: Off
CdRomPeripheral : MITSUMI DM-2000TE nvatabus Port 1 ID 0 DMA: Off
CdRomPeripheral : ATAPI DVD DD 2X16X4X16 nvatabus Port 1 ID 2 DMA: Off
DiskPeripheral : SAMSUNG SP2004C nvatabus Port 2 ID 0 DMA: Off
DiskPeripheral : SAMSUNG SP1614C nvatabus Port 3 ID 0 DMA: Off
DiskPeripheral : SAMSUNG SP1614C nvatabus Port 3 ID 2 DMA: Off
: epstw2k Port 4 ID 0 DMA: Off

=== CDRom-Device-Map ===
MITSUMI DM-2000TE G: CDRom0
ATAPI DVD DD 2X16X4X16 H: CDRom3

AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 83886080 (0) Byte
ShowDrvBufStat : 0
BUFE : 0
Physical memory : 1023MB (1048036kB)
Free physical memory: 621MB (636192kB)
Memory in use : 39 %
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)

27.8.2005
===== Disc-Copy over image - 1st step : Copy to image …

12:19:02 #1 Text 0 File Reader.cpp, Line 127
Reader running

12:19:02 #2 Text 0 File Writer.cpp, Line 122
Writer Image Recorder running

12:19:02 #3 Text 0 File DVDCopy.cpp, Line 293
DVD Track-Information from source disc:
Media Type: DVD-ROM
Last LBA on layer 0 = 2010655 / 0x1EAE1F / 3927MB
S01 T01 Con 0x04 Start 0 Len 3978506 (gap 0) Blank 0 Res 0 Dmg 0 Open Trk 0 Mode TRM_DATA_MODE1 (0)

12:19:02 #4 Text 0 File DVDCopy.cpp, Line 406
Max -1 tracks of 1 allowed to copy
1: 0 - 3978506 = 3978506, TRM_DATA_MODE1, block size 2048, read opt 0 (no read options)

12:19:02 #5 Text 0 File Burncd.cpp, Line 3233
Turn on Disc-At-Once, using DVD media

12:19:02 #6 Text 0 File DlgWaitCD.cpp, Line 270
Last possible write address on media: 4718591 (1048:34.41, 9215MB)
Last address to be written: 3978505 (884:06.55, 7770MB)

12:19:02 #7 Text 0 File DlgWaitCD.cpp, Line 282
Write in overburning mode: NO (enabled: CD)

12:19:02 #8 Text 0 File DlgWaitCD.cpp, Line 448
>>> Protocol of DlgWaitCD activities: <<<

12:19:03 #9 Text 0 File ThreadedTransferInterface.cpp, Line 838
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 (1 - Data (modus 1))
2 indices, index0 (150) not provided
original disc pos #0 + 3978506 (3978506) = #3978506/884:6.56
not relocatable, disc pos for caching/writing not required/not required, no patch infos
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 3978506 blocks [Image Recorder]

12:19:03 #10 Text 0 File ThreadedTransferInterface.cpp, Line 1051
Prepare recorder [Image Recorder] for write in CUE-sheet-DAO
DAO infos:

MCN: “”
TOCType: 0x40; Session Closed, disc fixated
Tracks 1 to 1:
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 8147980288, ISRC “”
DAO layout:

Start|Track|Idx|CtrlAdr|RecDep_____
0 | lead-in | 0 | 0x41 | 0x00
0 | 1 | 0 | 0x41 | 0x00
0 | 1 | 1 | 0x41 | 0x00
3978506 | lead-out | 1 | 0x41 | 0x00

12:19:03 #11 Phase 120 File dlgbrnst.cpp, Line 1832
Creating the image for burning

12:19:03 #12 Text 0 File ThreadedTransferInterface.cpp, Line 2654
Verifying disc position of item 0 (not relocatable, no disc pos, no patch infos, orig at #0): write at #0

12:36:24 #13 Text 0 File WriterStatus.cpp, Line 116
< Image Recorder > start writing Lead-Out at LBA 3978506 (3CB50Ah), lenght 0 blocks

12:36:24 #14 Text 0 File ThreadedTransfer.cpp, Line 228
all writers idle, stopping conversion

12:36:24 #15 Phase 121 File dlgbrnst.cpp, Line 1832
Creating Image completed successfully

===== Disc-Copy over image - 2nd step : Burn the image …

12:36:31 #1 Text 0 File Reader.cpp, Line 127
Reader running

12:36:31 #2 Text 0 File Writer.cpp, Line 122
Writer ATAPI DVD DD 2X16X4X16 running

12:36:31 #3 IMAGEGEN -10 File ImageGen.cpp, Line 366
Image was written as DAO.
DAOI:
MediaCatalogNumber = ‘’
TocType = 0x40
Finalized = 1
First/Last Track = 1 / 1
1: ISRC = ‘’
Blocksize = 2048
TrackMode = ‘TRM_DATA_MODE1’
TrackConfig = 0x00
First/Last Index = 0 / 1
Index0FilePos = 0, Index1FilePos = 0, NextTrackFilePos = 8147980288
CUES:
0: Ctrl=0x41 Trk= 0 (0x00) Index=00 Start=00:00.00 ( 0) RecDep=0x00
1: Ctrl=0x41 Trk= 1 (0x01) Index=00 Start=00:00.00 ( 0) RecDep=0x00
2: Ctrl=0x41 Trk= 1 (0x01) Index=01 Start=00:00.00 ( 0) RecDep=0x00
3: Ctrl=0x41 Trk=110 (0xAA) Index=01 Start=884:06.56 ( 3978506) RecDep=0x00
LBRK: Last LBA on layer 0 = 2010655 / 0x1EAE1F / 3927MB
MTYP: Mediumtype = DVD (old format) (0x1C)
Image file name: <C:\Documents and Settings\Hans\Mijn documenten\TempImage.nrg>

12:36:31 #4 Text 0 File Burncd.cpp, Line 3233
Turn on Disc-At-Once, using DVD media

12:36:31 #5 Text 0 File DlgWaitCD.cpp, Line 270
Last possible write address on media: 4173823 (927:30.73, 8151MB)
Last address to be written: 3978505 (884:06.55, 7770MB)

12:36:31 #6 Text 0 File DlgWaitCD.cpp, Line 282
Write in overburning mode: NO (enabled: CD)

12:36:31 #7 Text 0 File DlgWaitCD.cpp, Line 2483
Recorder: ATAPI DVD DD 2X16X4X16, Media type: DVD+R9 Double Layer
Disc Manufacturer ID: RICOHJPN, Media Type ID: D00, Product revision number: 1
Disc Application Code: 0, Extended Information Indicators: 0

12:36:31 #8 Text 0 File DlgWaitCD.cpp, Line 448
>>> Protocol of DlgWaitCD activities: <<<

12:36:31 #9 Text 0 File ThreadedTransferInterface.cpp, Line 838
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 (1 - DVD-ROM)
2 indices, index0 (150) not provided
original disc pos #0 + 3978506 (3978506) = #3978506/884:6.56
not relocatable, disc pos for caching/writing not required/not required, no patch infos
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 3978506 blocks [ATAPI DVD DD 2X16X4X16]

12:36:31 #10 Text 0 File ThreadedTransferInterface.cpp, Line 1051
Prepare recorder [ATAPI DVD DD 2X16X4X16] for write in CUE-sheet-DAO
DAO infos:

MCN: “”
TOCType: 0x40; Session Closed, disc fixated
Tracks 1 to 1:
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 8147980288, ISRC “”
DAO layout:

Start|Track|Idx|CtrlAdr|RecDep_____
0 | lead-in | 0 | 0x41 | 0x00
0 | 1 | 0 | 0x41 | 0x00
0 | 1 | 1 | 0x41 | 0x00
3978506 | lead-out | 1 | 0x41 | 0x00

12:36:32 #11 Phase 36 File dlgbrnst.cpp, Line 1832
Burn process started at 2,4x (3.324 kB/sec)

12:36:32 #12 Text 0 File ThreadedTransferInterface.cpp, Line 2654
Verifying disc position of item 0 (not relocatable, no disc pos, no patch infos, orig at #0): write at #0

12:36:32 #13 Text 0 File DVDPlusDualLayer.cpp, Line 614
L0 Data Zone Capacity set to 2010656 (1EAE20h, 3927MB) -> OK, confirmed setting

12:36:32 #14 CDR -1205 File DVDPlusDualLayer.cpp, Line 641
Burning Layer 1

12:36:32 #15 Text 0 File DVDPlusDualLayer.cpp, Line 651
Start writing layer 1 at address 0 (0h)
Recording mode: unknown Recording Mode

12:36:32 #16 Text 0 File Cdrdrv.cpp, Line 8862
---- DVD Structure: Physical Format Information (00h) ----
Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
Book Type: DVD+R DL (14), Part Version: 1.0x (1)
Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
Number of Layers: 2, Track Path: Opposite Track Path (OTP), Layer Type: recordable
Linear Density: 0,293 um/bit, Track Density: 0,74 um/track
Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
End Physical Sector Number of Data Area: FCFFFF h
End Sector Number in Layer 0: 21AE20 h (LBN: 1EAE20 h, 3927 MB)
Data in Burst Cutting Area (BCA) does not exist
Disc Application Code: 0 / 0 h
Extended Information indicators: 0 h
Disc Manufacturer ID: RICOHJPN
Media type ID: D00
Product revision number: 1
Number of Physical format information bytes in use in ADIP up to byte 63: 64
Media Specific [16…63]:
00 00 00 52 49 43 4F 48 - 4A 50 4E 44 30 30 01 40 …RICOHJPND00.@
25 25 37 11 00 34 64 00 - 34 64 20 21 0C 0D 12 12 %%7…4d.4d.!..
02 01 01 10 00 20 21 0C - 0D 12 12 02 01 01 10 00 …!..

12:36:32 #17 Text 0 File DVDR.cpp, Line 5896
Drive: ATAPI DVD DD 2X16X4X16
Book Type request [gen]: DVD-ROM, write to EEPROM
Changing the Book Type was finished successfully, return code 0

12:36:32 #18 CDR -1207 File DVDR.cpp, Line 5065
Book Type automatically set to: DVD-ROM

12:36:33 #19 Text 0 File DVDPlusRW.cpp, Line 665
Start write address at LBA 0
DVD high compatibility mode: Yes

12:37:25 #20 SCSI -1135 File Cdrdrv.cpp, Line 1434
SCSI Exec, HA 1, TA 2, LUN 0, buffer 0x03470000
Status: 0x04 (0x01, SCSI_ERR)
HA-Status 0x00 (0x00, OK)
TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
Sense Key: 0x03 (KEY_MEDIUM_ERROR)
Sense Code: 0x0C
Sense Qual: 0x00
CDB Data: 0x2A 0x00 0x00 0x00 0x5E 0x60 0x00 0x00 0x20 0x00 0x00 0x00
Sense Data: 0x70 0x00 0x03 0x00 0x00 0x00 0x00 0x12
0x00 0x00 0x00 0x00 0x0C 0x00

12:37:25 #21 CDR -1135 File Writer.cpp, Line 311
Write error

12:37:25 #22 Text 0 File ThreadedTransfer.cpp, Line 228
all writers idle, stopping conversion

12:37:25 #23 Text 0 File ThreadedTransfer.cpp, Line 222
conversion idle, stopping reader

12:47:27 #24 SCSI -1169 File Cdrdrv.cpp, Line 1180
SCSI Exec, HA 1, TA 2, LUN 0, buffer 0x03A34C00
Status: 0x04 (0x01, SCSI_ERR)
HA-Status 0x00 (0x00, OK)
TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
Sense Key: 0x02 (KEY_NOT_READY)
Sense Code: 0x04
Sense Qual: 0x08
CDB Data: 0x51 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x20 0x00 0x00 0x00
Sense Data: 0x70 0x00 0x02 0x00 0x00 0x00 0x00 0x12
0x00 0x00 0x00 0x00 0x04 0x08

12:47:27 #25 Phase 127 File dlgbrnst.cpp, Line 1832
Generating DVD high compatibility borders

13:28:09 #26 CDR -1175 File Cdrdrv.cpp, Line 1238
Internal trace
Resending of command failed after 40000ms
CDB Data[hex]: FF 10 01 00 00 00 00 00 00 00 00 00

13:28:09 #27 SCSI -1169 File Cdrdrv.cpp, Line 1239
SCSI Exec, HA 1, TA 2, LUN 0, buffer 0x03A34E00
Status: 0x04 (0x01, SCSI_ERR)
HA-Status 0x00 (0x00, OK)
TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
Sense Key: 0x02 (KEY_NOT_READY)
Sense Code: 0x04
Sense Qual: 0x08
CDB Data: 0xFF 0x10 0x01 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00
Sense Data: 0x70 0x00 0x02 0x00 0x00 0x00 0x00 0x12
0x00 0x00 0x00 0x00 0x04 0x08

13:28:09 #28 CDR -1169 File WriterStatus.cpp, Line 167
Logical unit not ready, operation in progress

13:28:09 #29 TRANSFER -24 File WriterStatus.cpp, Line 167
Could not perform end of Disc-at-once

13:28:39 #30 CDR -1175 File Cdrdrv.cpp, Line 1238
Internal trace
Resending of command failed after 30000ms
CDB Data[hex]: 55 10 00 00 00 00 00 00 3C 00 00 00

13:28:39 #31 SCSI -1169 File Cdrdrv.cpp, Line 1239
SCSI Exec, HA 1, TA 2, LUN 0, buffer 0x00129608
Status: 0x04 (0x01, SCSI_ERR)
HA-Status 0x00 (0x00, OK)
TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
Sense Key: 0x02 (KEY_NOT_READY)
Sense Code: 0x04
Sense Qual: 0x08
CDB Data: 0x55 0x10 0x00 0x00 0x00 0x00 0x00 0x00 0x3C 0x00 0x00 0x00
Sense Data: 0x70 0x00 0x02 0x00 0x00 0x00 0x00 0x12
0x00 0x00 0x00 0x00 0x04 0x08
ModeSel: 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00
0x05 0x32 0x01 0xC4 0x08 0x00 0x00 0x00
0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x96
0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00
0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00
0x00 0x00 0x

13:29:09 #32 Phase 39 File dlgbrnst.cpp, Line 1832
Burn process aborted

Existing drivers:
File ‘Drivers
vatabus.sys’: Ver=5.10.2600.0446 built by: WinDDK, size=79360 bytes, created 3-6-2004 10:40:46 (Adapter driver for rec)

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

What I did do in relation to troubleshooting so far:

  1. Did a full check with QScan - the disk was found OK but was toasted anyway later on. The Imation disks were recommended to me (RICOHJPN D00) and should be OK.

  2. Flashed the firmware to version G7V9

  3. Checked on IMAP CD burner service (set to manual - and is not started at present)

  4. What I did not check sofar is whether the errors will disappear when I switch to the MS-IDE drivers, instead of the NVidia (I expect, however, that I would have seen problems before - for instance when burning audio CDs or DVDShrink-DVDs)

At present I am at a complete loss and I could do with some advice before investing in another box of DL disks :o

I am sorry for this long post! I did look for comparable problems around the forum but I must have used the wrong keywords … Your help is appreciated!

Best regards

Hans


#2

Things to try:
-Use DVD Decrypter instead of Nero. Mode -> ISO -> Read to get an image of the DVD on your hard drive, then Mode -> ISO -> Write to burn it. A lot of people around here swear by this method.
-Try using standard IDE drivers.
-I don’t know about differences, but B7V9 could be worth a shot.
-I’ve seen problems with RICOHJPND00… The only excellent DVD+R DL yet seems to be MKM 001 (Verbatim).


#3

It appears you’re copying on the fly, so i have to agree with the previous post. Copy to HD then burn. In the past i’ve had nothing but trouble burning on the fly because the reader has to keep up with the burner, which is not as easy. If you have to burn on the fly, slow down the speed.


#4

Turn UDMA ON ALL your drives and use tehGrue’s DVD Decrypter method. You might also have better luck with Verbatim DL discs. Your log says Key Medium Error.


#5

Hi,

Thank you for your comments - I will certainly follow up on all the suggestions.

  1. @rolling56: I will go and look for Verbatim disks - I only checked 1 out of 5 Imation disks. Is it considered normal procedure to check each and every disk before using it?

  2. @rolling56: UDMA is on for the Mitsumi DVD-ROM (UDMA 5) and for the Shuttle CR40 (UDMA 2). These drives are on separate IDE cables (shielded round cables). The HDDs are SATA disks: C: is a single 200GB disk, F: is a RAID0 array of two 160 GB disks. I checked the performance of these disks with Sandra 2005:

C: Single Disk (SATA)
Buffered Read : 121 MB/s
Sequential Read : 55 MB/s
Random Read : 39 MB/s
Schrijf Buffer : 102 MB/s
Sequential Read : 54 MB/s
Random Read : 42 MB/s
Average Access Time : 8 ms

F: (SATA RAID0)
Buffered Read : 255 MB/s
Sequential Read : 113 MB/s
Random Read : 46 MB/s
Schrijf Buffer : 222 MB/s
Sequential Read : 114 MB/s
Random Read : 72 MB/s
Average Access Time : 13 ms

  1. @sikoone: No, I did not try to burn “on the fly” - I did notice, however, that the write buffer showed large fluctuations (between 20 and 90%) and I realise now that a copy of F@H was running in the background (with lowest priority, though) - the default choice of Nero was 2.4x; I will give it a try with lower speed anyway.

  2. @tehGrue: I will try DVD Decrypter, once I have found Verbatim disks. I will also try the standard IDE drivers (although, the disk performance appears to be OK - I am testing the performance of the Mitsumi and the Shuttle in Sandra at present). As far as I know, the B7V9 and the G7V9 firmaware are identical - with exception of the namestring. The difference being that B7V9 is for BenQ drives, the GV9 for OEM (rebadged) drives, like the Shuttle CR40 - have I misunderstood?

Thank you for your help!

Best regards,

Hans


#6

Hi all,

Additional test results for the optical drives with Nero CD-DVD Speed are attached. Does these results point to specfic problems?




#7

CdRomPeripheral : ATAPI DVD DD 2X16X4X16 nvatabus Port 1 ID 2 DMA: Off
Log says DMA:Off That’s what i was looking at. You might try your DL discs with Decrypter just to see how they burn with it.


#8

Thnx rolling56!

I double-checked the DMA settings (on or auto in BIOS) and then removed the check from the hardware management tab (see pic) - no change. I now have installed the standard windows drivers. According to Nero CD-DVD Speed the standard drivers are probably a bit slower (longer search times) and also cause a small increase in CPU usage. I will keep them for now, though - new disks are in the mail: a box of Verbatims and single disks from Samsung, Platinum and Memorex.

The hardware management tab is still indicating Ultra DMA Mode 2 for the Shuttle and Ultra DMA Mode 5 for the Mitsumi - could it be that this is just mis-represented in the Nero Error Report?

Thanks for your help so far - I will report back when the new disks arrived and I have tested with DVD Decrypter.

Best regards,

Hans



#9

Contact your product manufacturer. They will help u !


#10

Contact your product manufacturer. They will help u !

Hi Boromir,

Are you talking about Shuttle, Imation, Ahead ? Im at present still working out what the problem is exactly and where it is located … as soon as I have an idea what is going on, then I will certainly follow your advice! :iagree:

Best regards,

Hans


#11

Update:

The new disks arrived today and I tried several of the suggstions made before:

  1. copying will work with DVD Decrypter. I managed to copy both on Verbatim disks (MKM-001) and on a Samsung disk (Ritek D01). The Samsung disk gave the lowest number of errors in QScan so far. Other Disks (Memorex, Bestmedia Platinum) were also Ritek D01 and they ended up with "not recommended - so I guess that I will stay with Verbatim for now.
  2. I tried both MS and nvidia IDE drivers and found no difference there, both will work OK - with the nvidia drivers appearing to be a bit faster in benchmarks, I am now using the nvidia drivers again.
  3. since it was warm here today, I also tried with open case and fans at full speed. So far, all failures were done with a closed case, disks would burn OK when the case was opened - so it appears that I have a heat/ventilation problem. I will now concentrate on that (a better CPU cooler is in the mail already, I hope :slight_smile: )

Is there any information on the energy consumption of DVD burners (for instance in comparison to CD burners, or burning vs. idle)? I have the feeling that quite some extra heat dissipation will be necessary to upset a system that normally will be rock stable under full load …

Thanks for your help and suggestions!

Best regards,

Hans


#12

Good Topics, I need it!


#13

Ok, one thing I’m seeing is that you’re using the nVidia IDE drivers for your Parallel ATA channels. This is a big no-no, nVidia’s drivers for IDE suck donkey cock. Roll those babies back to the standard Microsoft drivers and see if your problem gets better. It will at least not get any worse.


#14

Ok, one thing I’m seeing is that you’re using the nVidia IDE drivers for your Parallel ATA channels. This is a big no-no, nVidia’s drivers for IDE suck donkey cock. Roll those babies back to the standard Microsoft drivers and see if your problem gets better. It will at least not get any worse.

Been there, done that :slight_smile: As you can read in the above posts, I tried both drivers - there appears to be no difference, other than the fact that the nvidia drivers appear to be a bit faster (and give the system “a better feel” - subjective, I know :slight_smile: ) … I am aware of the fact that the first nvidia drivers came with problems but I live with the idea that these problems have been sorted out for a long time already.

I will keep on testing … :slight_smile: Thnx for your comments!

Best regards,

Hans