No working

I have camcorder JVC everio GZ- HD3EK. No working Cyberlink PowerProducer 3NE program. What is problem!

Thank you!
Algis Kukucionis

Does the video have a TOD extension? This is from a review of this camera-- “Editing the footage once you’ve shot it. Cyberlink’s BD Solution is bundled to take care of this, and the copy of PowerDirector included in this suite is the only software we’ve found which will actually import and edit the TOD files the camcorder records on its hard disk”