[QUOTE=Xercus;2786141]Hmm, you have checked in device manager (devmgmt.msc) and find the card there?
Is the Wi-Fi Card disabled (you can get to that information both in device manager and through ‘Network and Sharing Center’-‘Change adapter settings’)?
What OS does it run (my guess would be Windows 7)?[/QUOTE]
I would go into the device manager and see what type of Wifi Card they have installed, and download and replace with the latest drivers.