As discussed previously (in an alternate thread), I have been experiencing a problem with my attempts to use DVDFab (v. 126.96.36.199 Beta and 5.0.7.x versions) when I create .wmv files for a Zune. (In my case, I will use my PDA for playback but the problem occurs before I even get the file to the player.)
I'm trying to convert movies from my DVD's (store-bought, Region 1) to (320x240) .wmv files and I do want the subtitles. Although I can get them when I do the (lower quality) 1-pass encoding, I want a better result so I've been using the (higher quality) 2-pass encoding. Unfortunately, the subtitles don't show up. I've tried multiple DVD's (Rounders, For Love Of The Game, Life As A House, The Mission. etc.) as well as multiple computers (all running Windows XP w/ Service Pack 2) but nothing seems to help.
I'd like to specifically thank fellow cdfreaks member "maineman" for his efforts as he ran a test and verified on his own system that his output .wmv file also lacked the subtitles. This seems to indicate a software problem.
In my communication with DVDFab customer service, I was told that the problem would be forwarded to their tech team and I should look for an updated version. However, that was when I was using 5.0.7.x versions and, so far, the Beta 5.0.8.x versions haven't seemed to fix it yet.
I also appreciate the response from cdfreaks.com user and DVDFab co-author "Ting" who indicated that he's looking into it as well. Once the problem is fixed, I hope that a comment about it is made in the "what's new" list for that version so we don't keep trying with versions that don't take care of it.