No sound

vbimport

#1

ok here is one i havent had until now.
one movie behind enemy lines recordes the video but has no sound.
anyone have any ideas?
im using 1clickdvd. ive tried this movie the other day and once last night after downloading the latest rev of 1click both have video but no sound. Im also using anydvd.


#2

What version of 1Click are you using, is it regular or PRO and what options do you have selected?


#3

maybe it could be the cprx ??? you havent got dts selected in the options have you???


#4

Did you select DTS, if so your standalone might not be capable; only giving food for thought since you did not give the settings for the backup


#5

Also, try changing the audio using your DVD players’ remote control. I’ve had a couple back-ups that defaulted to an uncopied audio stream and changing to the AC3 5.1 it played fine.


#6

Im using regular 1 click and as i stated I downloaded a rew rev friday morning.


#7

the only option i have selected is extras or episodes. I have not selected dts.


#8

Post the session of "Behind Enemy Lines"
from your 1Click log .

Open 1Click >> F8 > 1Click log >> Copy and Paste in reply .

This log will read what has been selected by you ,
and more importantly : what was backed-up by 1Click .

We may then be able to advise correction .

:slight_smile:


#9

I think i have the whole thing if not let me know.
here it is…

5/13/2006 5:39:35 AM info ******************** Report session closed *********************
5/13/2006 5:39:28 AM info Burning engine : COPYTODVD
5/13/2006 5:39:27 AM info PCSETUP :
5/13/2006 5:39:27 AM info BOUDUCON : 1.6.2.132
5/13/2006 5:39:27 AM info VSO_HWE : 2.0.13.249
5/13/2006 5:39:27 AM info DVD2DVD : 5.2.0.6
5/13/2006 5:39:27 AM info AnyDVD : 5.9.6.0
5/13/2006 5:39:27 AM info AnyDVD process detected
5/13/2006 5:39:27 AM info User default language : 1033 (0x0409h) - English (United States)
5/13/2006 5:39:27 AM info System default language : 1033 (0x0409h) - English (United States)
5/13/2006 5:39:27 AM info Version 4.2.9.6
5/13/2006 5:39:27 AM info ExeName : "C:\Program Files\LG Software Innovations\1Click DVD Copy 4.2\1ClickDvdCopy.exe"
5/13/2006 5:39:27 AM info OS : Microsoft Windows XP Personal Service Pack 1 (Build 2600)
5/13/2006 5:38:59 AM info ******************** Report session closed *********************
5/13/2006 5:38:48 AM info Burning engine : COPYTODVD
5/13/2006 5:38:48 AM info PCSETUP :
5/13/2006 5:38:48 AM info BOUDUCON : 1.6.2.132
5/13/2006 5:38:48 AM info VSO_HWE : 2.0.13.249
5/13/2006 5:38:48 AM info DVD2DVD : 5.2.0.6
5/13/2006 5:38:48 AM info AnyDVD : 5.9.6.0
5/13/2006 5:38:48 AM info AnyDVD process detected
5/13/2006 5:38:48 AM info User default language : 1033 (0x0409h) - English (United States)
5/13/2006 5:38:48 AM info System default language : 1033 (0x0409h) - English (United States)
5/13/2006 5:38:48 AM info Version 4.2.9.6
5/13/2006 5:38:48 AM info ExeName : "C:\Program Files\LG Software Innovations\1Click DVD Copy 4.2\1ClickDvdCopy.exe"
5/13/2006 5:38:48 AM info OS : Microsoft Windows XP Personal Service Pack 1 (Build 2600)
5/13/2006 5:37:02 AM info ******************** Report session closed *********************
5/13/2006 5:36:48 AM info Burning engine : COPYTODVD
5/13/2006 5:36:48 AM info PCSETUP :
5/13/2006 5:36:48 AM info BOUDUCON : 1.6.2.132
5/13/2006 5:36:48 AM info VSO_HWE : 2.0.13.249
5/13/2006 5:36:48 AM info DVD2DVD : 5.2.0.6
5/13/2006 5:36:48 AM info AnyDVD : 5.9.6.0
5/13/2006 5:36:48 AM info AnyDVD process detected
5/13/2006 5:36:48 AM info User default language : 1033 (0x0409h) - English (United States)
5/13/2006 5:36:48 AM info System default language : 1033 (0x0409h) - English (United States)
5/13/2006 5:36:48 AM info Version 4.2.9.6
5/13/2006 5:36:48 AM info ExeName : "C:\Program Files\LG Software Innovations\1Click DVD Copy 4.2\1ClickDvdCopy.exe"
5/13/2006 5:36:48 AM info OS : Microsoft Windows XP Personal Service Pack 1 (Build 2600)
5/13/2006 5:34:54 AM info ******************** Report session closed *********************
5/13/2006 5:29:38 AM info Burning engine : COPYTODVD
5/13/2006 5:29:38 AM info PCSETUP :
5/13/2006 5:29:38 AM info BOUDUCON : 1.6.2.132
5/13/2006 5:29:38 AM info VSO_HWE : 2.0.13.249
5/13/2006 5:29:38 AM info DVD2DVD : 5.2.0.6
5/13/2006 5:29:38 AM info AnyDVD : 5.9.6.0
5/13/2006 5:29:38 AM info AnyDVD process detected
5/13/2006 5:29:38 AM info User default language : 1033 (0x0409h) - English (United States)
5/13/2006 5:29:38 AM info System default language : 1033 (0x0409h) - English (United States)
5/13/2006 5:29:38 AM info Version 4.2.9.6
5/13/2006 5:29:38 AM info ExeName : "C:\Program Files\LG Software Innovations\1Click DVD Copy 4.2\1ClickDvdCopy.exe"
5/13/2006 5:29:38 AM info OS : Microsoft Windows XP Personal Service Pack 1 (Build 2600)
5/12/2006 8:30:29 AM info ******************** Report session closed *********************
5/12/2006 5:03:16 AM info Burning started
5/12/2006 5:03:16 AM info Preparing to burn
5/12/2006 5:03:16 AM info Transcoding finished
5/12/2006 3:47:15 AM info Transcoding started
5/12/2006 3:47:15 AM info Audio Enabled : Audio 2: English (Dolby AC-3 2ch 48Kbps DRC director’s comments) (ID: 0x81)
5/12/2006 3:47:15 AM info Audio Enabled : Audio 1: English (Dolby AC-3 2ch 48Kbps DRC normal) (ID: 0x80)
5/12/2006 3:47:15 AM info Audio Enabled : Audio 2: English (Dolby AC-3 2ch 48Kbps DRC director’s comments) (ID: 0x81)
5/12/2006 3:47:15 AM info Audio Enabled : Audio 1: English (Dolby AC-3 2ch 48Kbps DRC normal) (ID: 0x80)
5/12/2006 3:47:15 AM info Audio Enabled : Audio 5: English (Dolby AC-3 2ch 48Kbps DRC alternate director’s comments ) (ID: 0x84)
5/12/2006 3:47:15 AM info Audio Enabled : Audio 4: English (Dolby AC-3 2ch 48Kbps DRC director’s comments) (ID: 0x83)
5/12/2006 3:47:15 AM info Audio Enabled : Audio 2: English (Dolby AC-3 6ch 48Kbps DRC normal) (ID: 0x81)
5/12/2006 3:47:15 AM info Audio Enabled : Audio 1: English (Dolby AC-3 2ch 48Kbps DRC normal) (ID: 0x80)
5/12/2006 3:47:15 AM info Audio Enabled : Audio 1: English (Dolby AC-3 2ch 48Kbps DRC normal) (ID: 0x80)
5/12/2006 3:47:15 AM info Audio Enabled : Audio 2: English (Dolby AC-3 2ch 48Kbps DRC director’s comments) (ID: 0x81)
5/12/2006 3:47:15 AM info Audio Enabled : Audio 1: English (Dolby AC-3 2ch 48Kbps DRC normal) (ID: 0x80)
5/12/2006 3:47:15 AM info Audio Language : english
5/12/2006 3:47:15 AM info Include Extras : True
5/12/2006 3:47:15 AM info Free hard disk space : 44.9968 GB
5/12/2006 3:47:13 AM info Dual Layer : False
5/12/2006 3:47:13 AM info Movie Only Menus : False
5/12/2006 3:47:13 AM info Include Subtitles : False
5/12/2006 3:47:13 AM info DTS Audio : False
5/12/2006 3:47:13 AM info All Languages : False
5/12/2006 3:47:13 AM info IncludeExtras : True
5/12/2006 3:47:13 AM info Working Folder : C:\Documents and Settings\Owner\Application Data\1ClickDVDCopy
5/12/2006 3:47:13 AM info Destination : 16:0:0 - HL-DT-ST DVDRAM GSA-4120B A101 [H] (Usb)
5/12/2006 3:47:13 AM info Volume Name : BEHINDENEMYLINES_US_DTS
5/12/2006 3:47:13 AM info Source : 1:1:0 - TOSHIBA DVD-ROM SD-M1502 1816 [E] (Ide)
5/12/2006 3:47:13 AM info Source size : 7.3201 GB
5/12/2006 3:47:12 AM info START button pressed ****************************
5/12/2006 3:46:20 AM info Burning engine : COPYTODVD
5/12/2006 3:46:20 AM info PCSETUP :
5/12/2006 3:46:20 AM info BOUDUCON : 1.6.2.132
5/12/2006 3:46:20 AM info VSO_HWE : 2.0.13.249
5/12/2006 3:46:20 AM info DVD2DVD : 5.2.0.6
5/12/2006 3:46:20 AM info AnyDVD : 5.9.6.0
5/12/2006 3:46:20 AM info AnyDVD process detected
5/12/2006 3:46:20 AM info User default language : 1033 (0x0409h) - English (United States)
5/12/2006 3:46:20 AM info System default language : 1033 (0x0409h) - English (United States)
5/12/2006 3:46:20 AM info Version 4.2.9.6
5/12/2006 3:46:20 AM info ExeName : "C:\Program Files\LG Software Innovations\1Click DVD Copy 4.2\1ClickDvdCopy.exe"
5/12/2006 3:46:20 AM info OS : Microsoft Windows XP Personal Service Pack 1 (Build 2600)
5/12/2006 3:46:20 AM info Burning engine : COPYTODVD
5/12/2006 3:46:20 AM info PCSETUP :
5/12/2006 3:46:20 AM info BOUDUCON : 1.6.2.132
5/12/2006 3:46:20 AM info VSO_HWE : 2.0.13.249
5/12/2006 3:46:20 AM info DVD2DVD : 5.2.0.6
5/12/2006 3:46:20 AM info AnyDVD : 5.9.6.0
5/12/2006 3:46:20 AM info AnyDVD process detected
5/12/2006 3:46:20 AM info User default language : 1033 (0x0409h) - English (United States)
5/12/2006 3:46:20 AM info System default language : 1033 (0x0409h) - English (United States)
5/12/2006 3:46:20 AM info Version 4.2.9.6
5/12/2006 3:46:20 AM info ExeName : "C:\Program Files\LG Software Innovations\1Click DVD Copy 4.2\1ClickDvdCopy.exe"
5/12/2006 3:46:20 AM info OS : Microsoft Windows XP


#10

5/12/2006 3:47:15 AM info Transcoding started
5/12/2006 3:47:15 AM info Audio Enabled : Audio 2: English (Dolby AC-3 2ch 48Kbps DRC director’s comments) (ID: 0x81)
5/12/2006 3:47:15 AM info Audio Enabled : Audio 1: English (Dolby AC-3 2ch 48Kbps DRC normal) (ID: 0x80)
5/12/2006 3:47:15 AM info Audio Enabled : Audio 2: English (Dolby AC-3 2ch 48Kbps DRC director’s comments) (ID: 0x81)
5/12/2006 3:47:15 AM info Audio Enabled : Audio 1: English (Dolby AC-3 2ch 48Kbps DRC normal) (ID: 0x80)
5/12/2006 3:47:15 AM info Audio Enabled : Audio 5: English (Dolby AC-3 2ch 48Kbps DRC alternate director’s comments ) (ID: 0x84)
5/12/2006 3:47:15 AM info Audio Enabled : Audio 4: English (Dolby AC-3 2ch 48Kbps DRC director’s comments) (ID: 0x83)
5/12/2006 3:47:15 AM info Audio Enabled : Audio 2: English (Dolby AC-3 6ch 48Kbps DRC normal) (ID: 0x81)
5/12/2006 3:47:15 AM info Audio Enabled : Audio 1: English (Dolby AC-3 2ch 48Kbps DRC normal) (ID: 0x80)
5/12/2006 3:47:15 AM info Audio Enabled : Audio 1: English (Dolby AC-3 2ch 48Kbps DRC normal) (ID: 0x80)
5/12/2006 3:47:15 AM info Audio Enabled : Audio 2: English (Dolby AC-3 2ch 48Kbps DRC director’s comments) (ID: 0x81)
5/12/2006 3:47:15 AM info Audio Enabled : Audio 1: English (Dolby AC-3 2ch 48Kbps DRC normal) (ID: 0x80)
5/12/2006 3:47:15 AM info Audio Language : english

According to this you should have sound ,
Toggle the ‘audio selection’ on the remote
or go to the DVD 'Set-up" menu and select DD 5.1.

Check the ‘Options Menu’ in your DVD player itself - which ‘sound option’ is set as default ?

Check you A/V leads , the sound should be there .

Normally , when selecting the “extras” , I also select "menus"
At times , it reinforces menu functions …

5/12/2006 3:47:15 AM info Include Extras : [color=darkgreen]True
[size=1]5/12/2006 3:47:15 AM info Free hard disk space : 44.9968 GB
5/12/2006 3:47:13 AM info Dual Layer : False
5/12/2006 3:47:13 AM info Movie Only Menus : False
5/12/2006 3:47:13 AM info Include Subtitles : False
5/12/2006 3:47:13 AM info DTS Audio : False
5/12/2006 3:47:13 AM info All Languages : False
5/12/2006 3:47:13 AM info IncludeExtras : True
[b]5/12/2006 3:47:13 AM info Working Folder : C:\Documents and Settings\Owner\Application Data\1ClickDVDCopy[/b]
5/12/2006 3:47:13 AM info Destination : 16:0:0 - HL-DT-ST DVDRAM GSA-4120B A101 [H] (Usb)
5/12/2006 3:47:13 AM info Volume Name : BEHINDENEMYLINES_US_DTS[/color][/size]

Having said all this I think I found your problem -
5/12/2006 3:47:13 AM info Volume Name : BEHINDENEMYLINES_US_DTS
Is This a DTS “only” version ?
Are you sure there is a Dolby Digital 5.1 track on this DVD ?
Does the “Original” play sound ?

if still no joy , Try also - selecting “ALL Languages”

Are your DVD player AND your audio receiver ( if applicable ) DTS compliant ?

:slight_smile: