No Preview (pic & sound) with Shrink 3.2 and W2K



I have multi-boot PC. Could see video and audio preview with Shrink 3.2 in WXP Pro SP1. But if I use Shrink 3.2 in W2K, then I cannot preview the audio and video. The data has been ripped to the hard drive (main movie with AC 3/6.

Is this normal for W2K?