I have a LVW-5007 that I purchased 14 months ago at Sears. The recorder declares "invalid disk" when I load blank media. It will not even play a commercially produced DVD movie. I called the 800 Tech support line and asked if I could purchase a replacement drive, I was told that Lite-On does not provide parts support for out of warranty units. I took it to the Sears repair center and was told after waiting a week that Sears can not get parts from Lite-On either. I can't believe Lite-on expects me to chuck my $180.00 recorder in the trash. I probably only burned 12 DVD's with the unit since it was new... I guess I will go shopping and pay a little more for a name brand recorder like a Philips or a Sony. At least I will be able to get the darn thing repaired when it breaks. Lite-On has no business entering the consumer electronics market, they should stick to building components for other manufacturers. I will never purchase another Lite-On product and I urge everyone else to boycott Lite-On until they provide post warranty support for their products.