[QUOTE=Xercus;2769165]Hi kemperhils and welcome to the forum
I am not sure if we should feel honored if you were directed here by Microsoft or not
There is little information I can use as a starting point apart from your error which suggests a troubled InstallShield application…
First of all, you will have to show hidden files and folders. Open ‘Computer’
As you can see I did select ‘Organize’ and highlighted ‘Folder and search options’. Left-click the choice and you will be presented this:
Click on the radio button labeled ‘Show hidden files, folders and drives’ and click on OK.
Now Navigate to and rename the folder"[B]C:\Program Files (x86)\InstallShield Installation Information[/B]" to something else (for example “[B]!InstallShield Installation Information[/B]” with an exclamation mark at the front). Try reinstalling the driver and see if it works.
If that did not do the trick, hold down [WinKey] and tap [R]
in the above ‘Run’ dialogue, type in ‘devmgmt.msc’ as shown and hit enter.
This brings up ‘Device manager’ scroll down, locate and expand ‘Sound, video and game controllers’
I do not have your soundcard, but right-click yours and select uninstall.
Check ‘Delete the driver software for this device’ and click OK
Now try and reinstall the driver. Let me know if any of the above solved it ;)[/QUOTE]
The uninstall and reinstall I have tried several times to no avail. I have an attachment that shows everything in my x86 folder and I saw nothing as you suggested. Thanks.