No audio after generic process

Can someone help! When I select generic mode and save HDD there is no audio on playback using MP 11. I installed ffdshow when MP11 message came up that there is a missing codec. Video is fine. Is there something I need to configure in ffdshow for this to work?

Also, is the generic mode the best way (quality) to backup DVD but still save some HD space by compressing?

Use G-Spot on your file to see what codec is needed.
Try by installing the Haali Media splitter along with ffdshow…Use VLC or MPC for media players…Did you configure FFdshow to decode H264, Xvid and divX?

Depending on the device I would use MP3 for the audio in the genric mode.