I plan to RMA my retail mobo P5B dlx/wifi back to Newegg. Do I need to pack everything up that comes with the box? Because when I chat with them, I asked twice if they are going to send me a new one or refurbished. The first answer was “you will need to send back everything and we will inspect bla bla”, the second answer was “we will send a working item”.
So you guys who’ve done RMA from newegg, did you get a new retail item or not? I hate to pack everything and get something refurbished with some missing item(s).