Newbie - Nero 7 Premium

vbimport

#1

I am using Nero 7 Premium and every time i open Nero Burning Room i get an error,

nero.exe has encountered a problem and needs to close.

Error Signature
AppName: nero.exe AppVer: 7.0.0.0 ModName : bcgcbpro730.dll
ModVer: 7.30.0.0 Offset: 0011d51b

Nero Express and Nero Vision are running perfectly fine.


#2

You probably using product key which is for Nero Ultra Edition for Nero Premium I suspect may be that is the problem.


#3

so what do i have to do?


#4

If your S/N start with 1C80 then install Nero Premium If your S/N start with 1C82 install Nero Ultra Eddition.


#5

Sorry mate, but you have totally lost me :doh:


#6

Is that hard to know what is your serial number is and what version of nero you should have for that?.


#7

look at your serial number.

if the first few characters are “1C80” then you have a serial number for Nero Premium

if the first few characters are “1C82” then you have a serial for Nero Ultra

what version did you purchase when you purchased it?


#8

my serial number is 5c80


#9

is it possible with my Nero premium 7 that i keep StartSmart,Nero Express and that i uninstall Nero Burning Room and install my old Version of Nero Burning Room v 6.6.0.13