I am trying DVDFab for the first time - Platinum Edition, downloaded two days ago, and am trying to convert some content to play on my Ipod from a DVD. The preview of the DVD appears fine on DVDFab. The conversion process appears to work - I tried both ipod.mpeg4 and ipod h264-5.5G, and DVDFab tells me the conversion was successful.
However, when I try to play the files on my iTunes the video comes out with a mostly green screen with lines and blocks of color (The audio appears fine).
Does that mean the decryption did not work? Have I missed doing something with any of the settings? Anyone else encountered this or have any suggestions?