with anydvd running right click the fox that chills in the task bar.
click "rip video-dvd to hard disk"
browse to the inserted disc as the "source directory" and browse to an empty folder (or create a folder) for the destination directory. then hit "copy dvd"
let it do its thing...then you have the contents of the disc on your hard drive.
now open up clonedvd and instead of browsing to the source disc, browse to the ripped files you just saved and see if it will process them this time.