New to DVDFab and need help

Hello, after I do a generic conversion i have no picture nor audio when i open the file in windows media player. I am new to the software, first time buyer. Also how can i get higher frame resolution than 848x480? Any help would be greatly appreciated.

Hi BFDrizzt and welcome to cdfreaks,

This may be a problem with WMP…
From MS…
"…When you encode MPEG4 content on dual processor computers or on computers that support hyper-threading, an incorrect flag may be set in the header of the content file. Because of this incorrect flag, Windows Media Player and various devices cannot play back the content file…"

Referenced link:
http://support.microsoft.com/kb/835861

You may have better luck with VLC…link in my sig.