New software will not burn

I have a Dell 4600 with a Samsung CD-R-RW SW-252S writer. It came bundled with a RecordNow which I uninstalled in favor of a new Roxio Easy Media Creator 7. Every time I hit the burn button the drawer opens rather then burning a disk. I have been trying for hours to burn my first disk with the Roxio with no results. Please help! Thanks.

Try Nero.

Do you get any error messages? What is the exact procedure/settings you use? Do you have blank media inserted in the drive?

If you bought Roxio 7 you should be able to contact them for support. I use Roxio 6 and have never had a problem.