[qanda]This thread is about the Samsung DVD WRITER SHS202. Click here to see full specs[/qanda]I just replaced my CD drive with a Samsung SH-S202N combo CD/DVD burner. I can see it in device manager, it’s seen in the BIOS, I installed the Nero software that came with it, etc. I have a Dell Dimension 4600 with an 80 gig HD (plenty of room left on that) and 1gig of RAM.
Intermittently, when you put in a DVD or CD, the system reboots. I have tried MANY different combinations to see if I can get some consistency as the when it happens, but it is very inconsistent. I’ve tried the following scenarios to see if I can get a pattern:
Put in a blank CD
Put in a CD with data on it
Put in a blank DVD
Put in a DVD with a movie on it
I’ve burned some songs onto a CD
Sometimes I’ve booted the system up with the paticular media in the drive and sometimes I haven’t - doesn’t seem to change the results… the system reboots about 30% of the time when you load media in the tray regardless of the media type. I ran the Dell diagnostic disc - no help. I’m running XP with service pack 3 and all updates current. I went to the Toshiba site and downloaded the latest drivers (which appeared to come on it anyway).
I’m running out of ideas here… I tried the Dell website, but they say it’s a software problem and wanted to pass me off to some “pay for service” group so I thought I’d try you folks.
Any ideas I can try?