New nero cdspeed unable to load help file

Burning Software Nero & InCD
#1

with this new release it can no longer load help file.

i have tried renaming it but no luck there.

any one else see this?

tia

#2

#3

yes thats what i see.

and i emailed cdspeed/erik but seems no new help files yet

#4

Erik Deppe wrote :

The help file has to be renamed to CDSpeed_eng.chm
The current manual is outdated but normally the new version should be finished next week.

#5

thanx i will try that.

#6

Still no go though

#7

check your hhctrl.ocx, it’s updated in XP SP1

MJ’s Help Diagnostics
Download MJsDiag.zip

Version 2.1.26

MJ’s Diagnostics is a small utility that reports if all the HTML Help runtime DLLs are installed and registered correctly. If a DLL is not registered then it will ask if you want to register it. It also checks the RoboHelp DLL (HHActiveX.dll).

http://helpware.net/downloads/index.htm

#8

are we the only 2 who are experiencing this or is everyone having same issue?

thanx

#9

FP,

I’ve checked it the required way, then downloaded and installed robohtml_extras.exe and run Mjsdiag again.
The CDSpeed help file’s still “out of order”. We’ll see what Erik could say about it.

Frankly, I don’t really care much about all those .hlp files and hardly ever use them. :wink:

Here are the check results :

File Found: C:\WINDOWS\System32\hhctrl.ocx
Version =
Registry Info:
ClassName = HHCtrl Object
InProcServer32 = C:\WINDOWS\System32\hhctrl.ocx
ProgID = Internet.HHCtrl.1
DLL is Found and Registered OK = YES

eHelp RoboHelp DLL - HHActiveX.dll

Registration Info: 
  Version = 11.0.228.0
  ClassName = HHComponentActivator Class
  InProcServer32 = C:\WINDOWS\HHActiveX.dll
  ProgID = HHActiveX.HHComponentActivator.1
 Dll Found and Registered = YES
#10

Well, it works for me.

#11

I think I know what causing the problem. You renamed ur CD speed exe to ‘CDSpeed 2.10.exe’ I think u should rename that too ‘CDSpeed’ without the exe.

#12

Originally posted by Mr.Pink

You renamed ur CD speed exe to ‘CDSpeed 2.10.exe’
I think u should rename that too ‘CDSpeed’ without the exe.
Wrong. I didn’t rename the file but did get it directly from the author of the program the way it is.
Btw, which version of CDSpeed are you talking about ?

You can check/uncheck ‘Hide extensions for known file types’ in Tools > Folder Options > View > Advanced Settings. It doesn’t make any difference in practice.
I unchecked it quite deliberately just for the above picture sake.
Othewise the extensions are always hidden.

#13

Im talkin bout the new one. Well it sucks to be you.

#14

It sucks still more to not be me.

And if you read this thread carefully you’d find that
" The current manual is outdated but normally the new version should be finished next week. "

#15

from erik in todays email response to me:

"Hello,

Please rename the help file to CDSpeed_eng.chm
The new updated help file will be available soon!

Best regards,
Erik"

it now works.

#16

Originally posted by chevysales

it now works.
Yeah, it now does for me too.
I simply got another file from the site and replaced it with the one I rcvd by mail.

:smiley:

#17

Thanks FutureProof, MJ’s looks very usefull.:slight_smile: