Hi I’m new to this forum, so many thanks in advance for any help.
I’ve installed an NEC 3520A DVD-RW and it appeared to have been recognised correctly by WinXP.
It plays both CDs and DVDs fine, BUT although Windows shows it as a DVD-RW in My Computer, it does not recognise it as either a CD or DVD writer.
There is no “Record” tab under properties for the drive. Consequently any burning programmes, including Media Player 10, report that they cannot detect a burner.
It is not possible to copy files to the drive, and clicking on it when no media is loaded displays a message to insert a disk, rather than an empty explorer window as it should.
I have tried uninstalling and reinstalling it several times to no avail.
Each time it detects the name of the drive correctly: NEC DVD_RW ND-3520A, but then displays that the new hardware found is “CD-ROM”.
The drive is a direct replacement for the Samsung CD-RW originally fitted. All jumper settings and cables are correct.
My machine is an Evesham Axis running WinXP SP2.
The driver version loaded by Windows is dated 01/07/2001, Version 5.1.2535.0, which is the same as the driver allocated to the existing Samsung DVD (not recorder) in the PC. I don’t think this is correct. If there’s anyone on the forum running a 3520, I’d be interested to know which driver is loaded.
Is it possible that the drive itself is faulty?