Originally posted by Liggy
Good luck! I hope we get a new toy to play with
Oh man... HP tech support is pathetic.
I argued with them on over 4 emails attempting to explain that the file was missing from the FTP server.
1st HP response was "clear your cookies and temporary internet files and try again"
2nd response was "the ftp server is down, try again in a couple of hours"
3rd response was "files are being transferred to a new server, please try again later"
I even explained that I could login to the FTP server and browse ALL other files without any problems.
I guess we just need to wait it out