I went to the member center & enter my e-mail, but I do not know my password which I never received. I did receive a response to enter my password & repeat it, but for some reason it is not taking. I get an error. I cannot get my license. This is one big mess.
No, just go to the member center and enter your e-mail address and password and your license should appear, download the key to your computer and double click the key file.