New BENQ 1620 won't recognize purchased DVD's

vbimport

#1

HELP!
I am new to DVD burning. I bought a new BENQ 1620 and installed as directed. When I put movie DVD’s into the tray, the drive only recognizes about one out of four. I have re-installed the drive again, but the problem persists. Any advice would be greatly appreciated. Thanks.

Wolfen666


#2

you could try setting your dvd region.

go to device manager then to your benq drive.

set it to the country your in.

although i don’t have this set on mine and don’t have any problems.

but it’s something you could try.

have you had any problems burning a dvd yet?


#3

The region code is correct. Still says no media in drive on movie dvd’s. I have not attempted a burn yet because it has to recognize the dvd to save it to disk.

Wolfen666


#4

try putting a blank disc in there and see if it recognizes it.


#5

recognized it as a blank disk and asked if i wanted to format it.


#6

format? did windows ask you this?

what program are you using to watch the dvds?

i use media player classic


#7

windvd.


#8

are your dvds maybe scratched some?

seems odd that some would work?


#9

you could try upgrading the firmware on your drive.


#10

Are you trying to use an RW?


#11

What movie is it? I know some have problem being recongnize by DVD burner but not DVD-ROM. Actually there is a list of them if you google or yahoo, I forget the site address.