New 216 causing bad burns

I recently got a 216D. It is installed in my tower.
IMGBurn is creating bad burns and everything is in order. The only thing that occurs to me is that my printable Verbatims could be incompatible?

I’ve included an image that shows exactly what I saw on my last bad burn. Please help and ask me if you need further info.

Thanks to all who might help!

Seems like there’s an I/O (communication) problem with the SATA controller and the drive. Is the SATA port set to IDE/ATAPI mode? Have you had any problems burning single layer discs?

Hey KTL,
Sorry to be such a novice… How do I check if the port is set to IDE/ATAPI mode? And if it’s not set to IDE/ATAPI mode, how do I set that?

I haven’t tried burning single layer discs.

Things I CAN tell you that might help:

  1. This computer came with Vista and I downgraded to XP.
  2. This Pioneer drive I purchased recently and installed in my tower. I’ve installed hardware to my towers many times so the mechanics of the upgrade shouldn’t be a problem.
  3. I’m pretty sure I acquired the right nvidia drivers for my motherboard.

I don’t know how much these things help.

You’ll have to go into the BIOS and check the SATA operating mode. Also, you may want to uninstall the nVidia IDE driver and use XP’s default one instead.

I know my noob-ness might be annoying but by “going into the BIOS” do you mean as the computer is booting up? What do I do once I’m in there?

Also, I’ve had people pretty adamantly stressing that I absolutely [U]must[/U] have the latest nvidia drivers for my motherboard and my SATA controllers. Why do you say that I should use my default XP drivers? Just safer?

Yes, during boot (POST) screen, you can typically press the DEL key to enter the BIOS. Then you will need to go into the specific menu to find the SATA controller setting.

As for nVidia drivers, you can keep all the chipset, display, etc. in the PC, the only one I’m referring to is the IDE driver, which should be allowed to be separately uninstalled from the rest.

How do I check my IDE driver to see whether it’s nvidia or XP default? Does it have a specific name in Device Manager? Is there some notation I’m looking for for identification purposes?
I’m not sure, if it is in fact currently a nvidia driver, how I’d go about only uninstalling the ide driver.

If you go to Device Manager and check the IDE ATA/ATAPI controllers setting, you should see whether XP default or nVidia is being used.

If you want to remove, go to:

  • Control Panel
  • Add or Remove Programs

Search for NVIDIA Drivers and click to remove. Then nvidia’s own removal program should appear and you should be able to remove just the IDE driver.

Thank you!! Will try that when I get home and post back!

Hey,
Editing the BIOS only allowed me to Enable or Disable the SATA controller. Granted, this was under the IDE menu which is probably what I was looking for, right?

Also, this screencap will show you what I see when I go to IDE/ATA ATAPI controllers. I can’t seem to disable the nvidia without it reinstalling itself on reboot. Also, you’ll notice that I seem to have two installed.

Trying to uninstall nvidia ide through add/remove programs provides no choice for specifically uninstalling the IDE drivers.
All I get is: Display, Ethernet, and nforce PCI system management as uninstall options.

Any suggestions?


The other option I can think of is to try different SATA ports. Try another SATA cable as well.

I’m going to basically insert the Pioneer where the drive is that came with the system.
When I put the Pioneer in, I used a data cable that isn’t L-shaped on one end like the SATA data cables in my tower. The one I used came with an adapter I purchased earlier. So, point is, I have no way to verify the quality of that cable.

I’ll essentially do a straight swap, one drive for the other and try another burn.

I hate to say it, but again it didn’t work…
The drive is fine, the cables are fine, the software is fine. My problem must be my drivers or controllers.

Here’s my log…

I 20:49:45 ImgBurn Version 2.4.2.0 started!
I 20:49:45 Microsoft Windows XP Home Edition (5.1, Build 2600 : Service Pack 3)
I 20:49:45 Total Physical Memory: 3,013,036 KB - Available: 2,480,072 KB
I 20:49:45 Initialising SPTI…
I 20:49:45 Searching for SCSI / ATAPI devices…
I 20:50:06 Found 1 DVD±RW and 1 BD-ROM/HD DVD-ROM!
I 20:52:17 Operation Started!
I 20:52:17 Source File: D:\GAME.dvd
I 20:52:17 Source File Sectors: 3,825,924 (MODE1/2048)
I 20:52:17 Source File Size: 7,835,492,352 bytes
I 20:52:17 Source File Volume Identifier: XGD2DVD_NTSC
I 20:52:17 Source File Volume Set Identifier: 34672923
I 20:52:17 Source File Implementation Identifier: Sonic Scenarist 3.1
I 20:52:17 Source File File System(s): ISO9660, UDF (1.02)
I 20:52:17 Destination Device: [2:1:0] PIONEER DVD-RW DVR-216D 1.09 (E:) (ATA)
I 20:52:17 Destination Media Type: DVD+R DL (Disc ID: MKM-001-00) (Speeds: 2.4x, 4x, 6x, 8x)
I 20:52:17 Destination Media Sectors: 4,173,824
I 20:52:17 Write Mode: DVD
I 20:52:17 Write Type: DAO
I 20:52:17 Write Speed: 4x
I 20:52:17 Link Size: Auto
I 20:52:17 Test Mode: No
I 20:52:17 OPC: No
I 20:52:17 BURN-Proof: Enabled
I 20:52:17 User Specified L0 Data Zone Capacity: 1,913,760
I 20:52:32 Filling Buffer… (40 MB)
I 20:52:35 Writing LeadIn…
I 20:52:36 Writing Session 1 of 1… (1 Track, LBA: 0 - 3825923)
I 20:52:36 Writing Track 1 of 1… (MODE1/2048, LBA: 0 - 3825923)
I 20:52:36 Writing Layer 0… (LBA: 0 - 1913759)
I 21:04:38 Writing Layer 1… (LBA: 1913760 - 3825923)
I 21:17:00 Synchronising Cache…
I 21:17:01 Closing Track…
W 21:17:03 Potential ‘WaitImmediateIO’ Deferred Error - (0/3) - Unknown (0x58, 0xF7)
W 21:17:08 Close Track Failed! - Reason: Unknown (0x58, 0xF7)
W 21:17:08 Retrying (1 of 3)…
I 21:17:09 Finalising Disc…
W 21:17:10 Potential ‘WaitImmediateIO’ Deferred Error - (0/3) - Unknown (0x58, 0xF7)
W 21:17:47 Finalise Disc Failed! - Reason: Unknown (0x58, 0xF7)
W 21:17:47 Retrying (1 of 3)…
W 21:17:47 Retry Failed - Reason: No Additional Sense Information
W 21:17:48 Retrying (2 of 3)…
W 21:17:48 Retry Failed - Reason: No Additional Sense Information
W 21:17:48 Retrying (3 of 3)…
W 21:17:48 Retry Failed - Reason: No Additional Sense Information
E 21:26:28 Failed to Write Image!
I 21:26:28 Exporting Graph Data…
I 21:26:28 Graph Data File: C:\Documents and Settings\Desktop\Application Data\ImgBurn\Graph Data Files\PIONEER_DVD-RW_DVR-216D_1.09_TUESDAY-FEBRUARY-10-2009_8-52_PM_MKM-001-00_4x.ibg
I 21:26:28 Export Successfully Completed!
E 21:26:28 Operation Failed! - Duration: 00:34:10
I 21:26:28 Average Write Rate: 5,226 KB/s (3.8x) - Maximum Write Rate: 5,566 KB/s (4.0x)

Seems like it… You may have to resort to a PCI-SATA contoller card based off the Silicon Image 3112/3512/3114 chipset.

Hey, thanks for all your help.

I’m just curious for my own education…
Why would a SATA controller card remedy the issue? And also why would specifically the Silicon Image 3112/3512/3114 chipset be helpful to me? Is there something about that chipset that works better than the one on my motherboard?

The Silicon Image controller cards have been shown to have good compatibility with SATA optical drives. I’ve used them with various drives, including the 216, and never had burning issues. Others have reported good behavior with them as well. Perhaps there’s just something about the 216 that doesn’t behave correctly with certain native chipsets. The Silicon Image controller is probably less complicated in design as its purpose is to do one function, whereas the motherboard chipset has more functions to handle.

Is there really no way that I can get this to work without buying a card? That seems silly to me. Would flashing the firmware help in any way to something with RPC1? Or is that completely unrelated?

Ok, I got the advice to change my IMGBurn I/O settings to ASPI in the write tab. Apparently that’s a work-around for the crappy nvidia motherboard chipset. It worked! Flawless burn!

Here’s the log, if anyone wants to study it.

I 01:31:22 ImgBurn Version 2.4.2.0 started!
I 01:31:22 Microsoft Windows XP Home Edition (5.1, Build 2600 : Service Pack 3)
I 01:31:22 Total Physical Memory: 3,013,036 KB - Available: 2,291,856 KB
I 01:31:22 Initialising SPTI…
I 01:31:22 Searching for SCSI / ATAPI devices…
I 01:31:23 Found 1 DVD±RW and 1 BD-ROM/HD DVD-ROM!
W 01:36:20 I/O Interface has been changed!
I 01:36:20 Shutting down SPTI…
I 01:36:20 Initialising ASPI…
I 01:36:20 WNASPI32.DLL - Adaptec’s ASPI Layer - ASPI for Win32 (95/NT) DLL - Version 4.6.0.1021
I 01:36:20 Searching for SCSI / ATAPI devices…
I 01:36:20 Found 1 DVD±RW and 1 BD-ROM/HD DVD-ROM!
I 01:38:40 Operation Started!
I 01:38:40 Source File: D:\GAME.dvd
I 01:38:40 Source File Sectors: 3,825,924 (MODE1/2048)
I 01:38:40 Source File Size: 7,835,492,352 bytes
I 01:38:40 Source File Volume Identifier: XGD2DVD_NTSC
I 01:38:40 Source File Volume Set Identifier: 34672923
I 01:38:40 Source File Implementation Identifier: Sonic Scenarist 3.1
I 01:38:40 Source File File System(s): ISO9660, UDF (1.02)
I 01:38:40 Destination Device: [3:1:0] PIONEER DVD-RW DVR-216D 1.09
I 01:38:40 Destination Media Type: DVD+R DL (Disc ID: MKM-001-00) (Speeds: 2.4x, 4x, 6x, 8x)
I 01:38:40 Destination Media Sectors: 4,173,824
I 01:38:40 Write Mode: DVD
I 01:38:40 Write Type: DAO
I 01:38:40 Write Speed: 4x
I 01:38:40 Link Size: Auto
I 01:38:40 Test Mode: No
I 01:38:40 OPC: No
I 01:38:40 BURN-Proof: Enabled
I 01:38:41 User Specified L0 Data Zone Capacity: 1,913,760
I 01:38:56 Filling Buffer… (40 MB)
I 01:38:59 Writing LeadIn…
I 01:39:00 Writing Session 1 of 1… (1 Track, LBA: 0 - 3825923)
I 01:39:00 Writing Track 1 of 1… (MODE1/2048, LBA: 0 - 3825923)
I 01:39:00 Writing Layer 0… (LBA: 0 - 1913759)
I 01:50:57 Writing Layer 1… (LBA: 1913760 - 3825923)
I 02:03:20 Synchronising Cache…
I 02:03:21 Closing Track…
I 02:03:27 Finalising Disc…
I 02:04:06 Exporting Graph Data…
I 02:04:06 Graph Data File: C:\Documents and Settings\Desktop\Application Data\ImgBurn\Graph Data Files\PIONEER_DVD-RW_DVR-216D_1.09_FRIDAY-FEBRUARY-13-2009_1-38_AM_MKM-001-00_4x.ibg
I 02:04:06 Export Successfully Completed!
I 02:04:06 Operation Successfully Completed! - Duration: 00:25:26
I 02:04:06 Average Write Rate: 5,240 KB/s (3.8x) - Maximum Write Rate: 5,566 KB/s (4.0x)

Glad to see it working through IMGBURN. Flashing to RPC1 wouldn’t have cured the problem anyway.

:doh:

…jumped the gun… I played the disc and it crashed in the opening.

Do you think that has anything to do with the burn or could that be something else? I know that my rip was successful so the image file should be fine.

Suggestions?