NeroVision and Grey Bars

Some of my captures using Nerovision have two gray bars on the top and the bottom of the screen… is there anyway to remove these?

Thanks

Gratuitous bump.

That is the indication of the problem with your reception of the video or your capture card and Nero can not overcome this problem.

What kind of captures are you doing? Also, do you have the output set to 4:3? 16:9 might poduce those bars.

Interesting. I am capturing a video from my DVR.

When you look at the preview while it is capturing, does it have the bars in it?