Nero wont work

I have 2 questions.

  1. When I registered my Nero 6. I got an email. It gave me a serial number for a plug in. Though I dont know where to enter it to get the plug in.

  2. I ordered the MP3 Encoder off of Nero’s website. And it got sent to my email. And when I click on the link to download it. It says the link does not exist. I sent an email telling Nero. But have not gotten a reply. Is there something im doing wrong or what?

Thanks for your help.

sorry i can`t answer you questions but i can tell you ahead nero usually take a week to answer e-mails.

to enter serial numbers, start smart start and click the nero logo (top left). It should bring up a screen with a serial number tab.