Thanks for the suggestion Eric. However, I’ve run into a new snag. In trying to correct the problem, I ran an update on the current program through the update option in the program. But I got an error message stating that so-and-so update was no longer available and it will not complete this update attempt. The program however will not totally back out of the attempted update and when I attempt a deinstall of the current installation, I get an error message stating that another installation is still in progress and must be completed before I can perform any other updates.
So now I can’t update it and I can’t even remove the program from my system. Is there a software program out there that can override these types of errors and essentially force a deinstall of this Nero program? It is no good to me if it cannot be repaired in it’s current state.