Nero Startsmart wont open

vbimport

#1

Ihave tried everything still startsmart wont open. This is the log from the info tool.

Nero InfoTool 3.00
Drive Information

Drive : PHILIPS DVD±RW DVD8881
Type : DVD±R/RW DL Recorder
Firmware Version : AD18
Buffer Size : 2 MB
Date : ?
Serial Number
Vendor Specific :
Drive Letter : K:
Location : 1:0
Mechanism : Tray
Read Speed : 48 X
Write Speed : 48 X
Read CD Text : Yes
Return C2 Pointers : No
Read CD-R : Yes
Read CD-RW : Yes
Read DVD-ROM : Yes
Read DVD-RAM : No
Read DVD-R : Yes
Read DVD-RW : Yes
Read DVD+R : Yes
Read DVD+RW : Yes
Read DVD+R DL : Yes
Read BD-ROM : No
Read BD-R : No
Read BD-RE : No
Read Digital Audio : Yes
Read CD+G : Yes
Read VideoCD : Yes
Write CD-R : Yes
Write CD-RW : Yes
Write DVD-R : Yes
Write DVD-RW : Yes
Write DVD-R DL : No
Write DVD+R : Yes
Write DVD+RW : Yes
Write DVD+R DL : Yes
Write DVD-RAM : No
Write BD-R : No
Write BD-RE : No
Buffer Underrun Protection : Yes
Mount Rainier : No
Modes : Packet, TAO, DAO, SAO, RAW SAO, RAW SAO 16, RAW SAO 96, RAW DAO 16, RAW DAO 96
Region Protection Control : RPC II
Region : 2
Changes User : 2
Changes Vendor : 4
Disc Information (K:)

Type : - no disc inserted -

Drive Information

Drive : DVDRW IDE 16X
Type : DVD±R/RW DL Recorder
Firmware Version : A07R
Buffer Size : 2 MB
Date : ?
Serial Number : AD76FD5E
Vendor Specific :
Drive Letter : L:
Location : 3:0
Mechanism : Tray
Read Speed : 48 , 40 , 32 , 24 , 16 , 8 , 4 X
Write Speed : 48 , 40 , 32 , 24 , 16 , 10 , 4 X
Read CD Text : Yes
Return C2 Pointers : Yes
Read CD-R : Yes
Read CD-RW : Yes
Read DVD-ROM : Yes
Read DVD-RAM : No
Read DVD-R : Yes
Read DVD-RW : Yes
Read DVD+R : Yes
Read DVD+RW : Yes
Read DVD+R DL : Yes
Read BD-ROM : No
Read BD-R : No
Read BD-RE : No
Read Digital Audio : Yes
Read CD+G : No
Read VideoCD : Yes
Write CD-R : Yes
Write CD-RW : Yes
Write DVD-R : Yes
Write DVD-RW : Yes
Write DVD-R DL : No
Write DVD+R : Yes
Write DVD+RW : Yes
Write DVD+R DL : Yes
Write DVD-RAM : No
Write BD-R : No
Write BD-RE : No
Buffer Underrun Protection : Yes
Mount Rainier : No
Modes : Packet, TAO, DAO, SAO, RAW SAO, RAW SAO 16, RAW SAO 96, RAW DAO 16, RAW DAO 96
Region Protection Control : RPC II
Region : 2
Changes User : 4
Changes Vendor : 4
Disc Information (L:)

Type : - no disc inserted -

Interface Information

Adapter 1

Description : Primary IDE Channel
Driver
Description : system32\DRIVERS\atapi.sys
Company : Microsoft Corporation
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Description : IDE/ATAPI Port Driver
Attached Devices
Description : Master: SAMSUNG SP2504C
Type : Disk Drive
DMA : On
Adapter 2

Description : Secondary IDE Channel
Driver
Description : system32\DRIVERS\atapi.sys
Company : Microsoft Corporation
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Description : IDE/ATAPI Port Driver
Attached Devices
Description : Master: PHILIPS DVD±RW DVD8881
Type : CD-Rom Drive
DMA : On
Autorun : On
Adapter 3

Description : Primary IDE Channel
Driver
Description : system32\DRIVERS\atapi.sys
Company : Microsoft Corporation
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Description : IDE/ATAPI Port Driver
Attached Devices
Description : Master: WDC WD3200KS-75PFB0
Type : Disk Drive
DMA : On
Adapter 4

Description : Secondary IDE Channel
Driver
Description : system32\DRIVERS\atapi.sys
Company : Microsoft Corporation
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Description : IDE/ATAPI Port Driver
Attached Devices
Description : Master: DVDRW IDE 16X
Type : CD-Rom Drive
DMA : On
Autorun : On
Adapter 5

Description : Standard Enhanced PCI to USB Host Controller
Driver
Description : system32\DRIVERS\usbehci.sys
Company : Microsoft Corporation
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Description : EHCI eUSB Miniport Driver
Attached Devices
Description : TEAC USB HS-CF Card USB Device
Type : Disk Drive
Description : TEAC USB HS-xD/SM USB Device
Type : Disk Drive
Description : TEAC USB HS-MS Card USB Device
Type : Disk Drive
Description : TEAC USB HS-SD Card USB Device
Type : Disk Drive
Description : HDS72252 5VLAT80 USB Device
Type : Disk Drive
Description : EPSON Stylus Storage USB Device
Type : Disk Drive

Software Information

Operating System : Windows XP Professional (5.01.2600 Service Pack 2)
DirectX : DirectX 9.0c
Description : Nero Burning ROM
Version : 8, 3, 2, 1
Company : Nero AG
Version Check : Ok
Description : Nero Vision
Version : 5,3,3,0
Company : Nero AG
Description : Nero ShowTime
Version : 4, 3, 2,0
Company : Nero AG
Description : Nero Recode 3
Version : 3, 1, 2, 0
Company : Nero AG
Description : Cover Designer
Version : 3, 3, 1, 1
Company : Nero AG
Description : Nero BackItUp
Version : 3, 5, 1, 0
Company : Nero AG
Description : AnyDVD Application
Version : 6.1.0.2
Company : SlySoft, Inc.

Hardware Information

CPU : AMD Athlon 64 X2 Dual Core Processor 5000+ 2600 MHz
Bus Speed : 1000 MHz
Motherboard : Dell 0CT103
System : Dell Dimension E521
BIOS : Dell 1.1.4
Memory : 2048 MB
Sound : SigmaTel Audio
Video : 256MB ATI Radeon X1300PRO
Driver Information

Driver : Abiosdsk
Description : n/a
Version : n/a
Company : n/a
Driver : abp480n5
Description : n/a
Version : n/a
Company : n/a
Driver : ACPI
Description : ACPI Driver for NT
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
Driver : ACPIEC
Description : ACPI Embedded Controller Driver
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation
Driver : adpu160m
Description : n/a
Version : n/a
Company : n/a
Driver : aec
Description : Microsoft Acoustic Echo Canceller
Version : 5.1.2601.2180
Company : Microsoft Corporation
Driver : Aha154x
Description : n/a
Version : n/a
Company : n/a
Driver : aic78u2
Description : n/a
Version : n/a
Company : n/a
Driver : aic78xx
Description : n/a
Version : n/a
Company : n/a
Driver : AliIde
Description : n/a
Version : n/a
Company : n/a
Driver : amsint
Description : n/a
Version : n/a
Company : n/a
Driver : AnyDVD
Description : AnyDVD Filter Driver
Version : 6.1.0.2
Company : SlySoft, Inc.
Driver : asc
Description : n/a
Version : n/a
Company : n/a
Driver : asc3350p
Description : n/a
Version : n/a
Company : n/a
Driver : asc3550
Description : n/a
Version : n/a
Company : n/a
Driver : AsyncMac
Description : MS Remote Access serial network driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
Driver : atapi
Description : IDE/ATAPI Port Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
Driver : Atdisk
Description : n/a
Version : n/a
Company : n/a
Driver : ati2mtag
Description : ATI Radeon WindowsNT Miniport Driver
Version : 6.14.10.6618
Company : ATI Technologies Inc.
Driver : Atmarpc
Description : IP/ATM Arp Client
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
Driver : audstub
Description : AudStub Driver
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation
Driver : bcm4sbxp
Description : Broadcom Corporation NDIS 5.1 ethernet driver
Version : 4.25.0.0 built by: WinDDK
Company : Broadcom Corporation
Driver : cbidf2k
Description : CardBus/PCMCIA IDE Miniport Driver
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation
Driver : cd20xrnt
Description : n/a
Version : n/a
Company : n/a
Driver : Cdaudio
Description : CD-ROM Audio Filter Driver
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation
Driver : Cdfs
Description : CD-ROM File System Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
Driver : Cdrom
Description : SCSI CD-ROM Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
Driver : Changer
Description : n/a
Version : n/a
Company : n/a
Driver : CmdIde
Description : n/a
Version : n/a
Company : n/a
Driver : CnxTrLan
Description : Cayman 3000 series USB modem network driver
Version : 1.001.006.007
Company : Netopia, Inc.
Driver : CnxTrUsb
Description : Cayman 3000 series USB modem controller driver
Version : 1.001.006.007
Company : Netopia, Inc.
Driver : Cpqarray
Description : n/a
Version : n/a
Company : n/a
Driver : dac960nt
Description : n/a
Version : n/a
Company : n/a
Driver : Disk
Description : PnP Disk Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
Driver : dmboot
Description : NT Disk Manager Startup Driver
Version : 2600.2180.503.0
Company : Microsoft Corp., Veritas Software
Driver : dmio
Description : NT Disk Manager I/O Driver
Version : 2600.2180.503.0
Company : Microsoft Corp., Veritas Software
Driver : dmload
Description : NT Disk Manager Startup Driver
Version : 2600.0.503.0
Company : Microsoft Corp., Veritas Software.
Driver : DMusic
Description : Microsoft Kernel DLS Synthesizer
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
Driver : dpti2o
Description : n/a
Version : n/a
Company : n/a
Driver : drmkaud
Description : Microsoft Kernel DRM Audio Descrambler Filter
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
Driver : ElbyCDIO
Description : ElbyCD Windows NT/2000/XP I/O driver
Version : 6, 0, 0, 1
Company : Elaborate Bytes AG
Driver : Fastfat
Description : Fast FAT File System Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
Driver : Fdc
Description : Floppy Disk Controller Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
Driver : Flpydisk
Description : Floppy Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
Driver : FltMgr
Description : Microsoft Filesystem Filter Manager
Version : 5.1.2600.2978 (xpsp_sp2_gdr.060821-0039)
Company : Microsoft Corporation
Driver : Ftdisk
Description : FT Disk Driver
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation
Driver : Gpc
Description : n/a
Version : n/a
Company : n/a
Driver : HDAudBus
Description : High Definition Audio Bus Driver v1.0
Version : 5.10.00.5011 built by: WinDDK
Company : Windows ® Server 2003 DDK provider
Driver : hidusb
Description : USB Miniport Driver for Input Devices
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation
Driver : hpn
Description : n/a
Version : n/a
Company : n/a
Driver : HTTP
Description : HTTP Protocol Stack
Version : 5.1.2600.2869 (xpsp_sp2_gdr.060316-1512)
Company : Microsoft Corporation
Driver : i2omgmt
Description : n/a
Version : n/a
Company : n/a
Driver : i2omp
Description : n/a
Version : n/a
Company : n/a
Driver : i8042prt
Description : i8042 Port Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
Driver : Imapi
Description : IMAPI Kernel Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
Driver : ini910u
Description : n/a
Version : n/a
Company : n/a
Driver : IntelIde
Description : n/a
Version : n/a
Company : n/a
Driver : Ip6Fw
Description : IPv6 Windows Firewall Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
Driver : IpFilterDriver
Description : n/a
Version : n/a
Company : n/a
Driver : IpInIp
Description : IP in IP Encapsulation Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
Driver : IpNat
Description : IP Network Address Translator
Version : 5.1.2600.2524 (xpsp_sp2_gdr.040919-1056)
Company : Microsoft Corporation
Driver : IPSec
Description : IPSec Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
Driver : IRENUM
Description : Infra-Red Bus Enumerator
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
Driver : isapnp
Description : PNP ISA Bus Driver
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation
Driver : kbdhid
Description : HID Mouse Filter Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
Driver : kmixer
Description : Kernel Mode Audio Mixer
Version : 5.1.2600.2929 (xpsp_sp2_gdr.060613-2359)
Company : Microsoft Corporation
Driver : lbrtfdc
Description : n/a
Version : n/a
Company : n/a
Driver : Modem
Description : Modem Device Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
Driver : mouhid
Description : HID Mouse Filter Driver
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation
Driver : mraid35x
Description : n/a
Version : n/a
Company : n/a
Driver : MRxDAV
Description : Windows NT WebDav Minirdr
Version : 5.1.2600.3276 (xpsp_sp2_gdr.071218-1250)
Company : Microsoft Corporation
Driver : MSKSSRV
Description : MS KS Server
Version : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
Driver : MSPCLOCK
Description : MS Proxy Clock
Version : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
Driver : MSPQM
Description : MS Proxy Quality Manager
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
Driver : mssmbios
Description : System Management BIOS Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
Driver : NdisTapi
Description : NDIS 3.0 connection wrapper driver
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation
Driver : Ndisuio
Description : NDIS User mode I/O Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
Driver : NdisWan
Description : MS PPP Framing Driver (Strong Encryption)
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
Driver : Npfs
Description : NPFS Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
Driver : Ntfs
Description : NT File System Driver
Version : 5.1.2600.3081 (xpsp_sp2_gdr.070209-0028)
Company : Microsoft Corporation
Driver : NwlnkFlt
Description : NWLINK2 Traffic Filter Driver
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation
Driver : NwlnkFwd
Description : NWLINK2 Forwarder Driver
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation
Driver : Parport
Description : Parallel Port Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
Driver : PartMgr
Description : Partition Manager
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation
Driver : ParVdm
Description : VDM Parallel Driver
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation
Driver : pavdrv
Description : n/a
Version : n/a
Company : n/a
Driver : PavProc
Description : Panda Process Protection driver
Version : 1.1.7.0
Company : Panda Software International
Driver : PCI
Description : NT Plug and Play PCI Enumerator
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
Driver : PCIDump
Description : n/a
Version : n/a
Company : n/a
Driver : PCIIde
Description : Generic PCI IDE Bus Driver
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation
Driver : Pcmcia
Description : PCMCIA Bus Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
Driver : pcouffin
Description : low level access layer for CD/DVD/BD devices
Version : 1.37
Company : VSO Software
Driver : PDCOMP
Description : n/a
Version : n/a
Company : n/a
Driver : PDFRAME
Description : n/a
Version : n/a
Company : n/a
Driver : PDRELI
Description : n/a
Version : n/a
Company : n/a
Driver : PDRFRAME
Description : n/a
Version : n/a
Company : n/a
Driver : perc2
Description : n/a
Version : n/a
Company : n/a
Driver : perc2hib
Description : n/a
Version : n/a
Company : n/a
Driver : PptpMiniport
Description : n/a
Version : n/a
Company : n/a
Driver : Processor
Description : n/a
Version : n/a
Company : n/a
Driver : PSched
Description : MS QoS Packet Scheduler
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
Driver : Ptilink
Description : Parallel Technologies DirectParallel IO Library
Version : 1.10 (XPClient.010817-1148)
Company : Parallel Technologies, Inc.
Driver : ql1080
Description : n/a
Version : n/a
Company : n/a
Driver : Ql10wnt
Description : n/a
Version : n/a
Company : n/a
Driver : ql12160
Description : n/a
Version : n/a
Company : n/a
Driver : ql1240
Description : n/a
Version : n/a
Company : n/a
Driver : ql1280
Description : n/a
Version : n/a
Company : n/a
Driver : Rasl2tp
Description : RAS L2TP mini-port/call-manager driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
Driver : RasPppoe
Description : RAS PPPoE mini-port/call-manager driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
Driver : Raspti
Description : PTI DirectParallel® mini-port/call-manager driver
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation
Driver : Rdbss
Description : Redirected Drive Buffering SubSystem Driver
Version : 5.1.2600.2902 (xpsp_sp2_gdr.060505-0036)
Company : Microsoft Corporation
Driver : RDPCDD
Description : RDP Miniport
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation
Driver : rdpdr
Description : Microsoft RDP Device redirector
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
Driver : RDPWD
Description : RDP Terminal Stack Driver (US/Canada Only, Not for Export)
Version : 5.1.2600.2695 (xpsp_sp2_gdr.050609-1528)
Company : Microsoft Corporation
Driver : redbook
Description : Redbook Audio Filter Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
Driver : Secdrv
Description : Macrovision SECURITY Driver
Version : 4.03.086
Company : Macrovision Corporation, Macrovision Europe Limited, and Macrovision Japan and Asia K.K.
Driver : Serial
Description : Serial Device Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
Driver : Sfloppy
Description : SCSI Floppy Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
Driver : ShldDrv
Description : n/a
Version : n/a
Company : n/a
Driver : Simbad
Description : n/a
Version : n/a
Company : n/a
Driver : Sparrow
Description : n/a
Version : n/a
Company : n/a
Driver : splitter
Description : Microsoft Kernel Audio Splitter
Version : 5.1.2600.2929 (xpsp_sp2_gdr.060613-2359)
Company : Microsoft Corporation
Driver : sr
Description : System Restore Filesystem Filter Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
Driver : Srv
Description : Server driver
Version : 5.1.2600.2974 (xpsp_sp2_gdr.060814-0101)
Company : Microsoft Corporation
Driver : STHDA
Description : NDRC
Version : 5.10.5143.0 nd491 cp1
Company : SigmaTel, Inc.
Driver : swenum
Description : Plug and Play Software Device Enumerator
Version : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
Driver : swmidi
Description : Microsoft GS Wavetable Synthesizer
Version : 5.1.2600.0 (XPClient.010817-1148)
Company : Microsoft Corporation
Driver : symc810
Description : n/a
Version : n/a
Company : n/a
Driver : symc8xx
Description : n/a
Version : n/a
Company : n/a
Driver : sym_hi
Description : n/a
Version : n/a
Company : n/a
Driver : sym_u3
Description : n/a
Version : n/a
Company : n/a
Driver : sysaudio
Description : System Audio WDM Filter
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
Driver : Tcpip
Description : TCP/IP Protocol Driver
Version : 5.1.2600.3244 (xpsp_sp2_gdr.071030-1259)
Company : Microsoft Corporation
Driver : TDPIPE
Description : Named Pipe Transport Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
Driver : TDTCP
Description : TCP Transport Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
Driver : TermDD
Description : Terminal Server Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
Driver : TosIde
Description : n/a
Version : n/a
Company : n/a
Driver : Udfs
Description : UDF File System Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
Driver : ultra
Description : n/a
Version : n/a
Company : n/a
Driver : Update
Description : Update Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
Driver : usbccgp
Description : USB Common Class Generic Parent Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
Driver : usbehci
Description : EHCI eUSB Miniport Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
Driver : usbhub
Description : Default Hub Driver for USB
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
Driver : usbohci
Description : OHCI USB Miniport Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
Driver : usbprint
Description : USB Printer driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
Driver : usbscan
Description : USB Scanner Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
Driver : usbstor
Description : USB Mass Storage Class Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
Driver : VgaSave
Description : n/a
Version : n/a
Company : n/a
Driver : ViaIde
Description : n/a
Version : n/a
Company : n/a
Driver : VolSnap
Description : Volume Shadow Copy Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
Driver : Wanarp
Description : MS Remote Access and Routing ARP Driver
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Company : Microsoft Corporation
Driver : WDICA
Description : n/a
Version : n/a
Company : n/a
Driver : wdmaud
Description : MMSYSTEM Wave/Midi API mapper
Version : 5.1.2600.2929 (xpsp_sp2_gdr.060613-2359)
Company : Microsoft Corporation
Driver : WS2IFSL
Description : Winsock2 IFS Layer
Version : 5.1.2600.0 (xpclient.010817-1148)
Company : Microsoft Corporation
Driver : WudfPf
Description : Windows Driver Foundation - User-mode Driver Framework Platform Driver
Version : 6.0.5716.32 (winmain(wmbla).060928-1756)
Company : Microsoft Corporation
Driver : WudfRd
Description : Windows Driver Foundation - User-mode Driver Framework Reflector
Version : 6.0.5716.32 (winmain(wmbla).060928-1756)
Company : Microsoft Corporation
Driver : msvcrt.dll
Version : 7.0.2600.2180 (xpsp_sp2_rtm.040803-2158)
Driver : msvcirt.dll
Version : 7.0.2600.2180 (xpsp_sp2_rtm.040803-2158)
Driver : mfc42.dll
Version : 6.02.4131.0
Driver : msvcp60.dll
Version : 6.02.3104.0
Driver : ole32.dll
Version : 5.1.2600.2726 (xpsp_sp2_gdr.050725-1528)
Driver : olepro32.dll
Version : 5.1.2600.2180
Driver : oledlg.dll
Version : 1.0 (xpsp_sp2_gdr.061016-0148)
Driver : advapi32.dll
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Driver : comctl32.dll
Version : 5.82 (xpsp.060825-0040)
Driver : setupapi.dll
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Lower Filters

Upper Filters

Video Codecs

Cinepak Codec by Radius : 1.10.0.11
Intel 4|2|0 Video V2.50 : 5.1.2600.2180
Intel Indeo® Video R3.2
Intel Indeo® Video R3.2
Intel Indeo® Video 4.5 : 4.51.16.03
Intel IYUV codec : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Microsoft RLE : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Microsoft Video 1 : 5.1.2600.0 (xpclient.010817-1148)
Microsoft YUV : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158)
Microsoft YUV : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158)
Toshiba YUV Codec : 5.1.2600.0 (XPClient.010817-1148)
Microsoft YUV : 5.3.2600.2180 (xpsp_sp2_rtm.040803-2158)
Microsoft H.263 Video Codec : 5.1.2600.2180
Microsoft H.261 Video Codec : 5.1.2600.2180
Indeo® video 5.10 : R.5.10.15.2.55
DivX® 6.8 Codec (2 Logical CPUs) : 6.8.0.14
XviD MPEG-4 Codec : n/a
Helix YV12 YUV Codec : R1.02
ffdshow Video Codec : n/a
Audio Codecs

Microsoft IMA ADPCM CODEC : 4.00.0.0
Microsoft ADPCM CODEC : 4.00.0.0
Microsoft CCITT G.711 A-Law and u-Law CODEC : 4.00.0.0
Microsoft GSM 6.10 Audio CODEC : 4.00.0.0
DSP Group TrueSpeech™ Software CODEC : 1.00.0.0
Microsoft G.723.1 CODEC : 1.02.0.1
Windows Media Audio : 4.02.0.0
Sipro Lab Telecom ACELP.net audio codec : 3.02.0.0
Indeo® audio software : 2.05.0.53
Fraunhofer IIS MPEG Layer-3 Codec (advanced) : 1.09.1.49
AC-3 ACM Codec : 1.40.0.0
LAME MP3 Codec v0.9.0 - 3.97 (stable) : 4.00.0.0
Microsoft PCM Converter : 5.00.0.0

ASPI Information

System ASPI : ASPI is not installed
Nero ASPI : ASPI installation is corrupted
wnaspi32.dll : 2.0.1.80 169528 bytes March 05, 2008
Installed OS Patches

(Q810090) USB Update : Yes
(Q329112) Multi-Border DVD with More Than 4 GB of Data Not Readable Past First Border : Yes
(Q812415) Problems with Multiple ATA devices : No
(Q322359) Intelide.sys Is Not Used on Computers with ICH4 or ICH5 : No
(Q320174) IMAPI Update - CDs recorded have missing files or errors : Yes
(Q311542) Devices May not power up properly when resuming from standby : Yes
(Q327086) Data Added to Removable Media During Hibernation May Be Lost When You Resume Windows XP : Yes
(Q308374) Ricoh 1394 Controller May Not Work with Windows XP : No
(Q314634) Windows XP Does Not Detect Your New USB Device : Yes
(Q822603) USB 1.1 and USB 2.0 update : No
(Q323507) Your IEEE 1394 or USB CD-ROM or DVD-ROM Drive May Not Be Recognized in Windows XP : No
(Q815834) ‘Code 28’ Error Message and a Yellow Exclamation Mark Next to a USB Device in Device Manager After Your Computer Resumes from Hibernation : No
(Q316575) Problems When You Swap a CD-ROM During Hibernation in Windows XP : No
(Q811789) Surprise Removal of 1394 Device Can Cause Bluescreen Error : No
(Q323322) Cannot Use Sony VAIO PCG-C1MRX Internal Camera with Windows Messenger After You Apply Q316397 : No
(Q811789) Surprise Removal of 1394 Device Can Cause Bluescreen Error : No

Regards Patsym1


#2

Uninstall it and use the Nero Clean Tool for V8.


Then reinstall, remember to write down your serial number before you use the clean tool.