Hi There All
I am a newbie here - introduction elsewhere. I am old hand at forums and hope I have posted my rather annoying query in the correct place.
Recently I was give a 1.6Ghz XP Home based machine with a Sony DVD rewriter installed and have added a further NEC DVD rewriter to the system.
AFAIK - Both drives are working correctly, have the correct drivers installed and are configured to burn either cd’s and dvds
My problem is this, every time I try to use any burning software, mainly using “nero” I cannot get the software to allow me to burn to either of the two drives. The software defaults to “image recorder” and I am not given the option, as I normally would be, to chose which DVD Rewriter I would like to butn too.
I have un-installed and re-installed Nero various times. The machine also has “powere dvd” installed, yet that simply crashes when I try to use it.
I did recently install a ISO Burner program - used it a couple of times and then un-installed it. Would the residue of this program be the cause of the problem?
Im in real need of backing up all the data on the HDD so I can restore the machine to its “Out Of Box” state
Thanks in advance for any help - this problem is driving me up the proverbial wall !