Nero reports "Burn Process Failed"

vbimport

#1

Hi, I was having a few problems burning to a DVD disk and thought wold share this to try and see if there is anything someone may think of that I already haven’t…

I’m trying to burn a DVD video disk, which i’ve burnt ok previously…
I’m using a BTC 1008 DVD Writer, Ritek disks and tried Nero 6 and then now also tried with Nero 7 … BUT… I keep getting the error “burn process failed”.

I’ve tried about a dozen times now and just get the same thing, Nero gets to 2% (while its still in Lead-In) then just reports the “burn process failed” error.

I’ve used the Ritek disks I’m using before without any problems and to rule out the disks being an issue I’ve even tried a Verbatim and a Datawrite.

Below is the log file from Nero,

NT-SPTI used
Nero Version: 7.5.9.1
Internal Version: 7, 5, 9, 1

Recorder: <DVDRW IDE1008> Version: 0052 - HA 1 TA 0 - 7.5.9.1
Adapter driver: <IDE> HA 1
Drive buffer : 2048kB
Bus Type : default (0) -> ATAPI, detected: ?
CD-ROM: <DVDROM 1 0X >Version: 41 - HA 1 TA 1 - 7.5.9.1
Adapter driver: <IDE> HA 1

=== Scsi-Device-Map ===
CdRomPeripheral : NERO IMAGEDRIVE2 1.0h Imagedrv Port 0 ID 0 DMA: Off
DiskPeripheral : ST380023A atapi Port 1 ID 0 DMA: On
DiskPeripheral : ST3160021A atapi Port 1 ID 1 DMA: On
CdRomPeripheral : DVDRW IDE1008 atapi Port 2 ID 0 DMA: Off
CdRomPeripheral : DVDROM 1 0X atapi Port 2 ID 1 DMA: On
CdRomPeripheral : AXV CD/DVD-ROM 2.2a a347scsi Port 3 ID 0 DMA: Off
CdRomPeripheral : Generic DVD-ROM 1.0 d347prt Port 4 ID 0 DMA: Off

=== CDRom-Device-Map ===
DVDRW IDE1008 E: CDRom0
DVDROM 1 0X F: CDRom1
AXV CD/DVD-ROM G: CDRom3
Generic DVD-ROM H: CDRom4
NERO IMAGEDRIVE2 I: CDRom2

AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 74448896 (0) Byte
BUFE : 0
Physical memory : 511MB (523804kB)
Free physical memory: 109MB (111888kB)
Memory in use : 78 %
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)

23.2.2007
UDF/ISO compilation
21:23:16 #1 Text 0 File SCSIPTICommands.cpp, Line 411
LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL

21:23:17 #2 Phase 112 File dlgbrnst.cpp, Line 1746
DVD-Video files reallocation started

21:23:17 #3 Phase 114 File dlgbrnst.cpp, Line 1746
DVD-Video files reallocation completed (no file modified)

21:23:17 #4 Text 0 File Isodoc.cpp, Line 6509
UDF document burn settings

Determine maximum speed : FALSE
Simulate : FALSE
Write : TRUE
Finalize CD : TRUE
Multisession : FALSE
Burning mode : DAO
Mode : 1
UDF Mode : UDF/ISO bridge
UDF Options : automatic
UDF Revision : 1.02
UDF Partition Type : physical
ISO Level : 1 (Max. of 11 = 8 + 3 char)
Character set : ISO 9660
Joliet : FALSE
Allow pathdepth more than 8 directories : TRUE
Allow more than 255 characters in path : TRUE
Write ISO9660 ;1 file extensions : TRUE

21:23:17 #5 Phase 111 File dlgbrnst.cpp, Line 1746
DVD-Video files sorted

21:23:18 #6 ISO9660GEN -11 File Geniso.cpp, Line 3332
First writeable address = 0 (0x00000000)

21:23:18 #7 ISO9660GEN -11 File Geniso.cpp, Line 3332
First writeable address = 0 (0x00000000)

21:23:18 #8 Text 0 File Burncd.cpp, Line 3451
Turn on Disc-At-Once, using DVD media

21:23:22 #9 Text 0 File DlgWaitCD.cpp, Line 306
Last possible write address on media: 2298495 (510:46.45, 4489MB)
Last address to be written: 836015 (185:46.65, 1632MB)

21:23:22 #10 Text 0 File DlgWaitCD.cpp, Line 318
Write in overburning mode: NO (enabled: CD)

21:23:22 #11 Text 0 File DlgWaitCD.cpp, Line 2903
Recorder: DVDRW IDE1008, Media type: DVD-R
Disc Manufacturer: -
Disc Application Code: 0, Disc Physical Code: 0

21:23:22 #12 Text 0 File DlgWaitCD.cpp, Line 490
>>> Protocol of DlgWaitCD activities: <<<

21:23:22 #13 Text 0 File ThreadedTransferInterface.cpp, Line 821
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 ()
2 indices, index0 (150) not provided
original disc pos #0 + 836016 (836016) = #836016/185:46.66
relocatable, disc pos for caching/writing not required/ required
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 836016 blocks [E: DVDRW IDE1008]

21:23:23 #14 Text 0 File ThreadedTransferInterface.cpp, Line 1024
Prepare [E: DVDRW IDE1008] for write in CUE-sheet-DAO
DAO infos:

MCN: “”
TOCType: 0x00; Session Closed, disc fixated
Tracks 1 to 1: Idx 0 Idx 1 Next Trk
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 1712160768, ISRC “”
DAO layout:

__Start|___Track|Idx|CtrlAdr|____Size|__NWA|RecDep ______
0 | lead-in | 0 | 0x41 | 0 | 0 | 0x00
0 | 1 | 0 | 0x41 | 836016 | 0 | 0x00
0 | 1 | 1 | 0x41 | 836016 | 0 | 0x00
836016 | lead-out | 1 | 0x41 | 0 | 0 | 0x00

21:23:23 #15 Text 0 File SCSIPTICommands.cpp, Line 209
SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME

21:23:23 #16 Phase 24 File dlgbrnst.cpp, Line 1746
Caching of files started

21:23:23 #17 Text 0 File Burncd.cpp, Line 4278
Cache writing successful.


#2

CdRomPeripheral : DVDRW IDE1008 atapi Port 2 ID 0 [B]DMA: Off[/B]

DMA not being enabled isn’t going to help matters. Try the link in my signature below or have a read of this thread

Shame we didn’t see the error part of the log.


#3

I know about the DMA being disabled - if I enable it the drive doesn’t read any disks…(i’ve always had it disabled and its worked fine before)…:confused:

sorry, here is the rest of the error log…

21:23:23 #18 Phase 25 File dlgbrnst.cpp, Line 1746
Caching of files completed

21:23:23 #19 Phase 36 File dlgbrnst.cpp, Line 1746
Burn process started at 2x (2,770 KB/s)

21:23:23 #20 Text 0 File ThreadedTransferInterface.cpp, Line 2743
Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

21:23:24 #21 Text 0 File DVDR.cpp, Line 3058
Recording mode: Sequential Recording Mode

21:23:25 #22 Text 0 File DVDR.cpp, Line 3214
Start write address at LBA 0
DVD high compatibility mode: Yes

21:23:25 #23 SPTI -1066 File SCSIPassThrough.cpp, Line 179
CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1066)
Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
Sense Code: 0x24
Sense Qual: 0x00
CDB Data: 0xAC 00 00 00 00 00 00 00 00 64 00 00
Sense Area: 0x70 00 05 00 00 00 00 0A 00 00 00 00 24
Buffer x0671a1c0: Len x648

21:23:25 #24 Text 0 File Cdrdrv.cpp, Line 9235
---- DVD Structure: Physical Format Information (00h) ----
Media Type: 0, Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
Book Type: DVD-R (2), Part Version: 2.0x (5), Extended Part Version: 0.0 (0)
Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
End Physical Sector Number of Data Area: 0 h
End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
Data in Burst Cutting Area (BCA) does not exist
Start sector number of the current Border-Out: 0 h
Start sector number of the next Border-In: 0 h
Media Specific [16…63]:
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …

21:23:49 #25 Text 0 File Cdrdrv.cpp, Line 1293
21:23:49.265 - E: DVDRW IDE1008 : Queue again later

21:24:58 #26 SPTI -1135 File SCSIPassThrough.cpp, Line 179
CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1135)
Sense Key: 0x03 (KEY_MEDIUM_ERROR)
Sense Code: 0x0C
Sense Qual: 0x00
CDB Data: 0x2A 00 00 00 02 00 00 00 20 00 00 00
Sense Area: 0x71 00 03 00 00 00 00 0A 00 00 00 00 0C
Buffer x07fe0440: Len x10000
0x00 01 00 00 00 00 00 13 14 01 00 11 00 00 01 01
0x00 00 00 F0 00 00 00 00 00 00 00 00 00 00 00 00
0x00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

21:24:58 #27 CDR -1135 File Writer.cpp, Line 299
Write error
E: DVDRW IDE1008

21:24:59 #28 Text 0 File DVDR.cpp, Line 3434
EndDAO: Last written address was 511

21:24:59 #29 Phase 38 File dlgbrnst.cpp, Line 1746
Burn process failed at 2x (2,770 KB/s)

21:25:00 #30 Text 0 File SCSIPTICommands.cpp, Line 254
SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME

21:25:02 #31 Text 0 File Cdrdrv.cpp, Line 10472
DriveLocker: UnLockVolume completed

21:25:02 #32 Text 0 File SCSIPTICommands.cpp, Line 411
UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL

Existing drivers:
File ‘Drivers\PXHELP20.SYS’: Ver=2.03.28a, size=20640 bytes, created 01/08/2006 20:48:00 (Prassi/Veritas driver for win 2K)

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)


#4

Nero Version: 7.5.9.1
Internal Version: 7, 5, 9, 1

Should I even ask?

If you can’t enable the DMA, maybe you need to check the master/slave jumpers and make sure they are correct.


#5

first of as alredy mentioned , better enable dma , anyway the problem is the medias you use (or the mediacode to be more exact) , 0’s under “Media Specific” always means the burner doesnt recognize it , check for newer firmware it might sort it out but if not then youll have to use other medias


#6

If you enable the DMA and drive won’t read any disc then it must be some thing wrong with your drive installaion.


#7

http://www.iomagic.com/Firmware/FirmwareDownload.html
ID STRING (DVDRW IDE1008)
your firmware Version: 0052
the newest 0060 is from 4/2005


#8

I’ve enabled DMA mode and corrected the jumper settings…its now DMA enabled but still not writing to disks…(same error)

I’ve tried to upgrade the firmware but it comes up with an error

This firmware can be used on below drives :
(1) DVDRW IDE1008 .
Check Sum : 8DE
Please wait a minute…
Execute command errorA!! 5/20/ 0
Flashing is incorrect!!

Any ideas? (fault with drive?)


#9

a little success…!

As I said before DMA is now enabled, I couldn’t update the firmware to 0060 however did manage to upgrade to firmware 0059…

I then burned an ISO image with Alcohol successfully however when trying to burn with Nero it still comes up with the same error…

I’ve just uninstalled and reinstalled Nero completely without any luck.

Any ideas? :confused: