Nero Recode

Hi all new here so bare with me. I have used nero recode to back up a few of my own movies and have a problem with a few of them. The subtitles come up randomly for no reason, I have them turned off in the player menu. I have been backing up just the movie no menu’s no extras nothing. Is there something I’m missing in setting up preferences in recode, I’ve searched and I can’t find anyone with a similar prob. Thanx for taking the time and have a nice day;)