I just purchased a Nec 3550A at Best Buy. It comes with a Nero OEM suite CD in a blank sleeve.
I looked for the serial number everywhere but couldn’t find it.
I checked Nero web site which say that for some bundles, you just need to install the software as the serial is set during the install.
I tried that but it s not working as the serial number is asked.
I phoned NEC which told me that the serial should be on the CD sleeve, but it s not there. So they referred me to Nero.
I have send an email to Nero 2 days ago and still no answer (except the electronic confirmation they received the email).
Has anybody experienced the same thing and got it solved ?
How long does it usually takes to the Nero support to answer ?