(Nero)Internal error 1004..please help

everything i try to burn i get

Unable to prepare data for recording:Transcoding of videos failed(Internal error 1004)

I contacted nero and they said to uninstall and update…I did do that and it still doesn’t work does anyone have any idea’s on how to fix it?

O when i mean everything i mean everything…that includes AVI MPEG DAT JPG:ETC i even made a music video using trailer i downloaded and it wont burn that ether.
Any ideas?