Nero Freezing

Ok I have searched the forum and didn’t find anything that seemed to apply to my problem specific so here it goes.

I am attempting to burn a DVD Movie. It is just a DVD from church and we have full permission to copy it etc. The problem is I go to burn it using NERO and I get to the step that says “Sorting DVD Files” and it basically freezes. It is REALLY tough to kill the process. I end up usually just restarting windows. I have installed DVD Decrypter and DVD Shrink and those both seem to function fine, but is there anyone who has had it freeze at this point before or has a general idea how to fix it. I uninstalled NERO completely ran the clean tools etc. Then I reinstalled it and applied the latest patch .16 or whatever and still no good FREEZE.