Nero fails to recognise external burning drive

vbimport

#1

Hello all, I got a problem here that I hope you guys can help me with. Currently Im using a BenQ DVD DD EW162I USB device to burn my data DVDs (“make Data DVD” option ) with Nero 6.6.0.8 burning program with ease.

However, when I wanna copy a video DVD with the “copy entire DVD-video” option available, when I reach the “Burn settings” page, my I drive (the BenQ DVD drive) does not appear in the “destination” column where I wanna burn my DVD with; only the F drive (also a dvd burner drive, but spolit) that i used to burn video DVDs with appears. What I can’t understand is that how is it that Nero can recognise the I drive in one option (when I burn under “data files”) but not the other?

I would really appreciate any help that I can get from you guys.

Thanks in advance!


#2

Have you tried updating your Nero to the latest, as that’s an older version?

Also, do the DVD-videos have any kind of copy protection on them? If so you may be better off with something like DVDFab to burn your DVD videos.


#3

thanks for the advice, Arachne. Nope, there’s no copy protection on them and following your advice, I have updated my Nero to 8.3.2.1 but however, there aint a “copy entire DVD-video” option available. Or is that option not available anymore? Im used to using that particular option to burn my DVD videos. Are there any alternatives in Nero 8.3.2.1 that I can use to burn a fully workable Video DVD?

Any help is much appreciated and thank in advance!


#4

Hi,

upgrading to Nero 8 was not necessary. It would be sufficient to get the latest update for Nero 6.6 (to 6.6.1.15).

I personally experience the issue that a drive is not offered to use by Nero if a blank disc was inserted before Nero is started.
You might have a look at this.

And to return to your older Nero version: Uninstall Nero 8, then run the Clean Tool available at nero.com

Michael


#5

I had the exact same problem when I used a Nero OEM edition (which i got with a Sony dvd burner) to copy DVD videos on any other dvd burner. Data DVD’s were no problem, but it would not recognise the drive for copying DVD-videos.

Copy DVD-video only worked if the hardware was Sony.