Nero error burning

:sad: Hi guys.Can anyone help me…I’ve been trying to burn a file onto a dvd but I get this message

########################################################################################
[19:41:02] DVDEngine ERROR
[19:41:02] DVDEngine cause: 128 (nmc_processing_exception)
[19:41:02] DVDEngine source: GetSampleData
[19:41:02] DVDEngine description: The owner SID on a per-user subscription doesn’t exist
[19:41:02] DVDEngine ########################################################################################
:slight_smile:

Please can anyone help me out,
thanks :slight_smile:

OK! We are here ready to help!

DVD burner=
Box=
Software=
Setup=
Confguration=

:o sorry.this may sound dumb but …what do you mean? :frowning:

“but …what do you mean?”

ETP: Did you ever get that flustrated feeling :iagree:

I think they were politely asking…yes…you have a problem…what hardware and software are you using…

we really cant help you without knowing atleast the basics of your setup…:slight_smile:

Thanks for the translation from etp to English man! LOL