Nero doesnt start to burn - Reset error- please help

Hi,

I had a working system with my NEC 2510A burner over 6 month.

I reinstalled windows yesterday and I cant burn DVDs anymore. Nero stops the burning process and says NEC_2510A_ reset and its over before it even started.
I also used CloneDVD- same result it doesnt burn.

Sometimes it starts for a second so the DVD cant be used anymore.

I am getting a little desperate can someone please help me?

Thx

Tom

LOG info:

Windows XP 5.1
IA32
WinAspi: -
ahead WinASPI: File ‘C:\Programme\Ahead
ero\Wnaspi32.dll’: Ver=2.0.1.74, size=164112 bytes, created 26.10.2004 17:35:34
Nero Version: 6.6.0.3
Recorder: <_NEC DVD_RW ND-2510A> Version: 2.15 - HA 2 TA 0 - 6.6.0.3
Adapter driver: <> HA 2
Drive buffer : 2048kB
Bus Type : default (0) -> ATAPI, detected: ?
CD-ROM: <TEAC DW-224E >Version: F.0A - HA 1 TA 0 - 6.6.0.3
Adapter driver: <atapi> HA 1

=== Scsi-Device-Map ===
DiskPeripheral : TOSHIBA MK4018GAS atapi Port 0 ID 0 DMA: On
CdRomPeripheral : TEAC DW-224E atapi Port 1 ID 0 DMA: On

=== CDRom-Device-Map ===
TEAC DW-224E D: CDRom0
_NEC DVD_RW ND-2510A F: CDRom5

AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 74448896 (0) Byte
ShowDrvBufStat : 0
BUFE : 0
Physical memory : 510MB (523248kB)
Free physical memory: 206MB (211708kB)
Memory in use : 59 %
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)

16.12.2004
UDF/ISO Zusammenstellung
09:32:05 #1 Phase 112 File dlgbrnst.cpp, Line 1832
DVD-Video files reallocation started

09:32:05 #2 Phase 114 File dlgbrnst.cpp, Line 1832
DVD-Video files reallocation completed (no file modified)

09:32:05 #3 Text 0 File Isodoc.cpp, Line 6168
Iso document burn settings
------------------------------------------
Determine maximum speed : FALSE
Simulate : FALSE
Write : TRUE
Finalize CD : TRUE
Multisession : FALSE
Burning mode : DAO
Mode : 1
ISO Level : 1 (Max. of 11 = 8 + 3 char)
Character set : ISO 9660
Joliet :FALSE
Allow pathdepth more than 8 directories : FALSE
Allow more than 255 characters in path : FALSE
Write ISO9660 ;1 file extensions : TRUE

09:32:05 #4 Phase 111 File dlgbrnst.cpp, Line 1832
DVD-Video files sorted

09:32:05 #5 Text 0 File Reader.cpp, Line 127
Reader running

09:32:05 #6 Text 0 File Writer.cpp, Line 122
Writer _NEC DVD_RW ND-2510A running

09:32:05 #7 ISO9660GEN -11 File geniso.cpp, Line 3286
First writeable address = 0 (0x00000000)

09:32:05 #8 ISO9660GEN -11 File geniso.cpp, Line 3286
First writeable address = 0 (0x00000000)

09:32:05 #9 Text 0 File Burncd.cpp, Line 3151
Turn on Disc-at-Once, using DVD media

09:32:06 #10 Text 0 File DlgWaitCD.cpp, Line 256
Last possible write address on media: 2298495 (510:46.45, 4489MB)
Last address to be written: 2285961 (507:59.36, 4464MB)

09:32:06 #11 Text 0 File DlgWaitCD.cpp, Line 268
Write in overburning mode: NO (enabled: CD)

09:32:06 #12 Text 0 File DlgWaitCD.cpp, Line 2309
Recorder: _NEC DVD_RW ND-2510A, Media type: DVD-R
Disc Manufacturer: CMC MA - G. AF1
Disc Application Code: 64, Disc Physical Code: 193

09:32:06 #13 Text 0 File DlgWaitCD.cpp, Line 430
>>> Protocol of DlgWaitCD activities: <<<
=========================================

09:32:06 #14 Text 0 File ThreadedTransferInterface.cpp, Line 830
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 ()
2 indices, index0 (150) not provided
original disc pos #0 + 2286112 (2286112) = #2286112/508:1.37
relocatable, disc pos for caching/writing not required/ required, no patch infos
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2286112 blocks [_NEC DVD_RW ND-2510A]
--------------------------------------------------------------

09:32:06 #15 Text 0 File ThreadedTransferInterface.cpp, Line 1040
Prepare recorder [NEC DVD_RW ND-2510A] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: “”
TOCType: 0x00; Session Closed, disc fixated
Tracks 1 to 1:
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 386990080, ISRC “”
DAO layout:
===========
Start|Track|Idx|CtrlAdr|RecDep
____
0 | lead-in | 0 | 0x41 | 0x00
0 | 1 | 0 | 0x41 | 0x00
0 | 1 | 1 | 0x41 | 0x00
2286112 | lead-out | 1 | 0x41 | 0x00

09:32:06 #16 Phase 24 File dlgbrnst.cpp, Line 1832
Caching of files started

09:32:06 #17 Text 0 File Burncd.cpp, Line 4038
Cache writing successful.

09:32:06 #18 Phase 25 File dlgbrnst.cpp, Line 1832
Caching of files completed

09:32:06 #19 Phase 36 File dlgbrnst.cpp, Line 1832
Burn process started at 4x (5.540 KB/s)

09:32:06 #20 Text 0 File ThreadedTransferInterface.cpp, Line 2596
Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

09:32:06 #21 Text 0 File DVDR.cpp, Line 2248
Recording mode: Sequential Recording Mode

09:32:06 #22 Text 0 File Mmc.cpp, Line 21025
Set BUFE: Buffer underrun protection -> ON

09:32:06 #23 Text 0 File DVDR.cpp, Line 2389
Start write address at LBA 0
DVD high compatibility mode: Yes

09:32:06 #24 Text 0 File Cdrdrv.cpp, Line 8315
---- DVD Structure: Physical Format Information (00h) ----
Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
Book Type: DVD-R (2), Part Version: 5
Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
End Physical Sector Number of Data Area: 26127F h
End Sector Number in Layer 0: 0 h
Data in Burst Cutting Area (BCA) does not exist
Start sector number of the current Border-Out: 2FE10 h
Start sector number of the next Border-In: 2FFA0 h
Media Specific [16…63]:
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …
00 02 FE 10 00 02 FF A0 - 00 00 00 00 00 00 00 00 …
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 …

09:32:06 #25 Text 0 File DVDR.cpp, Line 5949
Book Type counter: 500, Book Type selected in EEPROM, command version 0

09:32:06 #26 Text 0 File DVDR.cpp, Line 5949
Book Type counter: 500, Book Type selected in EEPROM, command version 0

09:32:06 #27 Text 0 File DVDR.cpp, Line 5949
Book Type counter: 500, Book Type selected in EEPROM, command version 0

09:32:06 #28 Text 0 File DVDR.cpp, Line 5095
Drive: _NEC DVD_RW ND-2510A
Book Type request: DVD-ROM
Book Type setting not supported for the loaded disc type

09:32:10 #29 Text 0 File Cdrdrv.cpp, Line 1282
09:32:10.254 - _NEC DVD_RW ND-2510A\H2 T0 : Queue again later

09:32:11 #30 SCSI -500 File Cdrdrv.cpp, Line 1430
SCSI Exec, HA 2, TA 0, LUN 0, buffer 0x03B60000
Status: 0x02 (0x03, SCSI_ABORTED)
HA-Status 0x10 (0x0A, SCSI_HASTAT_REQUEST_SENSE_FAILED)
TA-Status 0x00 (0x00, OK)
Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
Sense Code: 0x26
Sense Qual: 0x02
CDB Data: 0x2A 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x20 0x00 0x00 0x00
Sense Data: 0xF0 0x00 0x05 0x00 0x00 0x00 0x00 0x00
0x00 0x00 0x00 0x00 0x26 0x02

09:32:12 #31 SCSI -1114 File Cdrdrv.cpp, Line 1430
SCSI Exec, HA 2, TA 0, LUN 0, buffer 0x04615000
Status: 0x04 (0x01, SCSI_ERR)
HA-Status 0x00 (0x00, OK)
TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
Sense Key: 0x06 (KEY_UNIT_ATTENTION)
Sense Code: 0x29
Sense Qual: 0x00
CDB Data: 0x2A 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x20 0x00 0x00 0x00
Sense Data: 0x70 0x00 0x06 0x00 0x00 0x00 0x00 0x0A
0x00 0x00 0x00 0x00 0x29 0x00

09:32:12 #32 CDR -1114 File Writer.cpp, Line 311
Reset occurred

09:32:12 #33 Text 0 File ThreadedTransfer.cpp, Line 228
all writers idle, stopping conversion

09:32:12 #34 Text 0 File ThreadedTransfer.cpp, Line 222
conversion idle, stopping reader

09:32:12 #35 Text 0 File DVDR.cpp, Line 2632
EndDAO: Last written address was -1

09:32:12 #36 Text 0 File DVDR.cpp, Line 5949
Book Type counter: 500, Book Type selected in EEPROM, command version 0

09:32:12 #37 Text 0 File DVDR.cpp, Line 5949
Book Type counter: 500, Book Type selected in EEPROM, command version 0

09:32:12 #38 Text 0 File DVDR.cpp, Line 5095
Drive: _NEC DVD_RW ND-2510A
Book Type request: DVD-ROM
Book Type setting not supported for the loaded disc type

09:32:12 #39 Phase 38 File dlgbrnst.cpp, Line 1832
Burn process failed at 4x (5.540 KB/s)

Existing drivers:
File ‘Drivers\atapi.sys’: Ver=5.1.2600.1106 (xpsp1.020828-1920), size=86912 bytes, created 29.08.2002 00:27:50 (Adapter driver for src)

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

@ TTroeger
Welcome:). You may have a driver conflict somewhere. You will need to post a Nero InfoTool system readout for us. Run the tool and click the diskette icon and save as a .txt file, making sure all 8 boxes are checked. attach to a post using the ‘manage attachments’ button in the ‘go advanced’ reply window.

Hi,

thx for the warm welcome, something must be wrong… I can burn cds but no video DVDs. I tried every version of nero I could find … nothing works. I am getting desperate… It would be great if someone could help!

I attached the readout you asked for @ please

PS. Maybe I should add that the NEC drive is external on a USB 2.0 connection. Could it be that there is something wrong with that? - I can read and burn cds though!

@ TTroeger
Hey, I’m a notebook/usb burner guy too:). Thanks for posting the infotool. I don’t see anything that is way out of line. I guess I would recommend to try some other burning software first, like dvd decrypter, to see if your burner will burn with other stuff. I am thinking it is a nero thing, but I am not sure why. Nero seems to be so buggy and things like the trouble you are having seem to pop up suddenly and have no resolution. I would like to make sure it is a nero thing before I make any suggestions.

I also see you have no system ASPI.

ASPI Information

System ASPI : ASPI is not installed

Nero ASPI : ASPI is installed and working properly

WNASPI32.DLL : 2.0.1.68 160016 bytes July 28, 2004

Sometimes a system ASPI layer helps and sometimes it just causes problems. I know you already have a Nero one, and that is fine, but this one has been known to help with computer-to-drive communications. You can install one if you’d like to try. get it here Here’s what mine looks like

ASPI Information

System ASPI : ASPI is installed and working properly

WNASPI32.DLL : 4.60 (1021) 45056 bytes September 09, 1999
ASPI32.SYS : 4.60 (1021) 25244 bytes September 09, 1999
WINASPI.DLL : 4.60 (1021) 5600 bytes September 09, 1999
WOWPOST.EXE : 4.60 (1021) 4672 bytes September 09, 1999

Nero ASPI : ASPI is installed and working properly

WNASPI32.DLL : 2.0.1.59 160016 bytes December 16, 2003

Whether this helps or not, I cannot guarantee, but you could try it, before or after the dvd decrypter. Just try them one at a time so we know what helped and what failed. You may want to get a DVD-RW to do these test burns with so you don’t waste good discs.

Puhhh,

I installed the syste. ASPI driver, but that didnt change a thing!

I checked if DMA is enabled, the issue with the nvidia codecs…

Every burning program I know including: Nero ( all versions I could find), Cone DVD, Record Now DX and DVD Decrypter wont burn!

DVD Decrypter tells me that DeviceIOControl(FSCTL_Lock_Volume)failed!,Unable to lock volume for exclusive access…

It seems that there is something with the connection between the burner and the pc wrong…??

If anybody has suggestions I would be very thankful

Tom

@ TTroeger
Just a shot in the dark, but this is where your burn failed

09:32:06 #25 Text 0 File DVDR.cpp, Line 5949
Book Type counter: 500, Book Type selected in EEPROM, command version 0

09:32:06 #26 Text 0 File DVDR.cpp, Line 5949
Book Type counter: 500, Book Type selected in EEPROM, command version 0

09:32:06 #27 Text 0 File DVDR.cpp, Line 5949
Book Type counter: 500, Book Type selected in EEPROM, command version 0

09:32:06 #28 Text 0 File DVDR.cpp, Line 5095
Drive: _NEC DVD_RW ND-2510A
Book Type request: DVD-ROM
Book Type setting not supported for the loaded disc type

09:32:10 #29 Text 0 File Cdrdrv.cpp, Line 1282
09:32:10.254 - _NEC DVD_RW ND-2510A\H2 T0 : Queue again later

09:32:11 #30 SCSI -500 File Cdrdrv.cpp, Line 1430
SCSI Exec, HA 2, TA 0, LUN 0, buffer 0x03B60000
Status: 0x02 (0x03, SCSI_ABORTED)
HA-Status 0x10 (0x0A, SCSI_HASTAT_REQUEST_SENSE_FAILED)
TA-Status 0x00 (0x00, OK)
Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
Sense Code: 0x26
Sense Qual: 0x02
CDB Data: 0x2A 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x20 0x00 0x00 0x00
Sense Data: 0xF0 0x00 0x05 0x00 0x00 0x00 0x00 0x00
If this is an illegal request, try a burn(with your -R media) with the bit setting(booktype) turned off.

@ TTroeger
Another area where you could research is your driver. Here’s yours

Adapter 3

Description : Standard erweiterter PCI-zu-USB universeller Hostcontroller

Driver
Description : System32\DRIVERS\usbehci.sys
Company : Microsoft Corporation
Version : 5.1.2600.1515 (xpsp2.040410-0905)
Description : EHCI eUSB Miniport Driver

Attached Devices
Description : _NEC DVD_RW ND-2510A USB Device
Type : CD-Rom Drive
Autorun : On

Here’s mine

Adapter 3

Description : Intel® 82371AB/EB PCI to USB Universal Host Controller

Driver
Description : System32\DRIVERS\usbuhci.sys
Company : Microsoft Corporation
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Description : UHCI USB Miniport Driver

Attached Devices
Description : LITE-ON DVDRW SOHW-832S USB Device
Type : CD-Rom Drive
Autorun : On

Notice the different drivers? Normally, I would think your driver is fine. I researched this for a while last night but could not come up with how I got that there, or how to install the one you have.On my computer, this is the only place i could fine this driver listed…I couldn’t find it in my device manager anywhere :confused: …go figure But it is an interface between the external burner and the laptop at the usb port. It may be something to consider. You do have that driver listed in your infotool output.

PS I didn’t see any of those other recording softwares listed in your nero infotool output. Some have been known to create conflicts with Nero.

So,

I changed the booktype in nero - no effect

I also tried to get the same USB driver that you have to work, but the device manager tells me that this driver is not part of the proven list… and upgrades to another driver. I tried burning now… same problem it doesnt burn dvds!
bah is this problem persistent.

I would appreciate more ideas

thx Tom

Adapter 3

Description : Intel® 82801DB/DBM USB 2.0 erweiterter Hostcontroller - 24CD

Driver
Description : System32\DRIVERS\usbehci.sys
Company : Microsoft Corporation
Version : 5.1.2600.1515 (xpsp2.040410-0905)
Description : EHCI eUSB Miniport Driver

Attached Devices
Description : _NEC DVD_RW ND-2510A USB Device
Type : CD-Rom Drive
Autorun : On

@ TTroeger
There are newer firmwares for your NEC. Check the NEC forum here or the NEC site. Updating couldn’t hurt at this point…and sometimes they work miracles :iagree:

So I flashed it to 2.17, but 0 effect!

One more question: I checked under my IDE 2 controller if DMA is enabled, but it says DMA if available and in the line under it it states that is not active.

IDE1 ( primary ) has ultra DMA modus5 enabled

Could that be the problem and how do i get my secondary IDE to enable DMA?

Tom

There is an article over at overclockers.com that tells how to get out of PIO mode and enable DMA.
http://www.overclockers.com/articles1161/

He just deletes the secondary IDE and then tells windows to look for new hardware. It should come back up with dma enabled.

You will have all kinds of problems without dma enabled—probably what’s going wrong in your setup.

You’re a genius man!

I would give you a kiss right now if I could- the article described exactly the problem I had and solved it!

You cant imagine how much headache this problem caused me over the last days!!!

thx,thx,thx,thx,thx,thx,thx,

Tom

@ TTroeger
Hey, glad you found resolution. I am a bit curious, though, as in your infotool output, the second IDE channel states DMA being on, and the TEAC burner as the only item on the channel. Since you are burning with the external usb burner(DMA not applicable) from the HDD on the primary channel, DMA for the second IDE channel should make no difference. Could you look at a new infotool output and see if the drive for your usb burner changed or something else changed if you did the ‘IDE channel delete’ method of DMA enabling? If it did or didn’t, just tell us, no need to post a new output.

hello All,
I have the same problem .
I try to burn a dvd-rw rolling. I use an _NEC dvd_rw nd-2510A usb device from Lacie. I get always this error “reset …”. I have an Notebook from toshiba with celeron 1.5Ghz. For usb2.0 I use a combo PCMCIA card (2usb2.0 + 2firewire, Ali chipset). In secondary IDE channel for device 0 i had ultra dma mode 2 and for device 2 device type NONE.
Has somebody an idea what to do?
I’m really tired with it…
With respect,
volk

Additionally,
I’ve tried to burn(5 times) through the internal usb1.0 - it works!!!
???
regards,
volk